Cable Forum - Internet downtime if I upgrade?

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Furio

15-08-2010 12:58

Internet downtime if I upgrade?

Hey. I am currently on 20MB broadband and have a phone line with Virgin. I was thinking of upgrading to 50mb however I was wondering if there is a downtime when switching from 20-50mb and why. I phoned up to ask but to put it nicely, I could not understand what she was saying to me. She managed to make would and wouldnt sound the same and I hung up feeling even more confused so thought I would ask you guys :angel:

Thanks in advance

BenMcr

15-08-2010 13:00

Re: Internet downtime if I upgrade?

No there shouldn't be any downtime. The 20Mbit service will continue to work until the engineer confirms he has installed the 50Mbit modem

kwikbreaks

15-08-2010 13:19

Re: Internet downtime if I upgrade?

Wouldn't they just swap out the modems then and maybe alter something at the cab end? Surely it can't be necessary to re-cable.

martyh

15-08-2010 13:21

Re: Internet downtime if I upgrade?

Quote:

Originally Posted by Furio (Post 35073068)

none at all ,when i upgraded from 20-50 meg there was no downtime at all ,no recabeling just a new modem

v0id	15-08-2010 14:02

Re: Internet downtime if I upgrade?

Well, there's obviously going be some disruption when the old modem is unplugged and replaced with the new one, and possibly a new IP address
....just in case you operate mail or web servers on your home connection ;)

Furio

15-08-2010 14:48

Re: Internet downtime if I upgrade?

Thanks for all the comments guys :)

I phoned up again, spoke to someone else who confirmed that there wuld be no downtime and booked the instilation. No idea what the woman the first time was on about but good thing you guys are here to help.

Thanks again :)

TheNorm

15-08-2010 15:03

Re: Internet downtime if I upgrade?

Quote:

Originally Posted by Furio (Post 35073068)

... I could not understand what she was saying to me. She managed to make would and wouldnt sound the same ...

Sounds like my wife. :D

Just the other day I put up a shiny new bathroom cupboard, and could have sworn she said I wouldn't get in trouble if I didn't clean up the mess. :)

kwikbreaks

15-08-2010 16:06

Re: Internet downtime if I upgrade?

Quote:

Originally Posted by TheNorm (Post 35073123)

Sounds like my wife. :D

Just the other day I put up a shiny new bathroom cupboard, and could have sworn she said I wouldn't get in trouble if I didn't clean up the mess. :)

It's always best to explain carefully that you haven't made the mess - you've just moved it.

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