Internet slow - Reading Area?
17-05-2008, 08:17
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#1
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Inactive
Join Date: Jul 2003
Posts: 351
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Internet slow - Reading Area?
Greetings All.
Have not been around for a while - but thought I would drop in and see what the latest news was - reason - slow internet in reading.
Over the last 24 hours or so it is almost too slow to be usable What is strange is that Speedtest.com gives reasonable values (12-15 Mbits) - however real time surfing is slow. Even Cable Forum page loads can take 30 seconds or more.
Done the normal stuff (modem reboot / PC Reboot etc).
Just wondered if this is just me or are others in the area finding similar results. I can actually surf at better BB speeds using my Vodafone mobile modem (is working 3g+ in my area just now).
cheers
Mark
Modem Info
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 8.0 dBmV
Downstream SNR : 40.5 dB
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 40.5 dBmV
Upstream Mini-Slot Size : 2
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled
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17-05-2008, 09:08
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#2
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Inactive
Join Date: Jul 2007
Age: 37
Services: vm tv xl, 20mb bb, and phoneline(tu 24)
Posts: 308
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Re: Internet slow - Reading Area?
have you tried a reset of internet explorer?
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17-05-2008, 10:25
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#3
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Inactive
Join Date: Jul 2003
Posts: 351
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Re: Internet slow - Reading Area?
yep .. thanks ... still slow as hell (also works fine with mobile modem)
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17-05-2008, 18:14
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#4
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: Internet slow - Reading Area?
Quote:
Originally Posted by markmarkymark
Greetings All.
Have not been around for a while - but thought I would drop in and see what the latest news was - reason - slow internet in reading.
Over the last 24 hours or so it is almost too slow to be usable What is strange is that Speedtest.com gives reasonable values (12-15 Mbits) - however real time surfing is slow. Even Cable Forum page loads can take 30 seconds or more.
Done the normal stuff (modem reboot / PC Reboot etc).
Just wondered if this is just me or are others in the area finding similar results. I can actually surf at better BB speeds using my Vodafone mobile modem (is working 3g+ in my area just now).
cheers
Mark
Modem Info
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 8.0 dBmV
Downstream SNR : 40.5 dB
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 40.5 dBmV
Upstream Mini-Slot Size : 2
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled
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Below is the recommended Downstream power levels for both NTL Platforms and you are much higher than both of them at 8dBmV on QAM256
Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)
Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5
to +2.5 (QAM256)
You need to call up Tech Support and tell them whats happening.
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17-05-2008, 19:15
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#5
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Inactive
Join Date: Dec 2007
Location: Reading
Services: Sky HD!
Posts: 31
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Re: Internet slow - Reading Area?
I'm in reading. 6pm getting good performance on 4mb line.
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17-05-2008, 19:18
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#6
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: Internet slow - Reading Area?
Oh I see you are in Reading also, possibly on a different UBR though.
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17-05-2008, 23:22
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#7
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Inactive
Join Date: Jun 2007
Location: Shottingham
Age: 34
Services: Virgin BB M 10Mb
Freeview
Posts: 720
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Re: Internet slow - Reading Area?
Quote:
Originally Posted by whydoIneedatech
Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)
Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5
to +2.5 (QAM256)
You need to call up Tech Support and tell them whats happening.
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I'm not entirely sure what platform im on, but my downstream power goes upto 12db (QAM256) without any problems, its currently sitting at 9.2 db.  .
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18-05-2008, 00:07
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#8
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: Internet slow - Reading Area?
Quote:
Originally Posted by Axegrinder
I'm not entirely sure what platform im on, but my downstream power goes upto 12db (QAM256) without any problems, its currently sitting at 9.2 db. . |
If your happy with that then OK, I am just letting you know what appears to be wrong and could be causing you similar problems so you can ring Tech Support with a bit of Knowledge.
As with the original OP you may have a problem with speeds from time to time because your power levels are too high.
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