Internet slow - Reading Area?
 

Greetings All.

Have not been around for a while - but thought I would drop in and see what the latest news was - reason - slow internet in reading.

Over the last 24 hours or so it is almost too slow to be usable What is strange is that Speedtest.com gives reasonable values (12-15 Mbits) - however real time surfing is slow. Even Cable Forum page loads can take 30 seconds or more.

Done the normal stuff (modem reboot / PC Reboot etc).

Just wondered if this is just me or are others in the area finding similar results. I can actually surf at better BB speeds using my Vodafone mobile modem (is working 3g+ in my area just now).

cheers

Mark

Modem Info

Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 8.0 dBmV
Downstream SNR : 40.5 dB

Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 40.5 dBmV
Upstream Mini-Slot Size : 2

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Re: Internet slow - Reading Area?
 

have you tried a reset of internet explorer?

Re: Internet slow - Reading Area?
 

yep .. thanks ... still slow as hell (also works fine with mobile modem)

Re: Internet slow - Reading Area?
 

Below is the recommended Downstream power levels for both NTL Platforms and you are much higher than both of them at 8dBmV on QAM256

Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)

Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5
to +2.5 (QAM256)

You need to call up Tech Support and tell them whats happening.

Re: Internet slow - Reading Area?
 

I'm in reading. 6pm getting good performance on 4mb line.

Re: Internet slow - Reading Area?
 

Oh I see you are in Reading also, possibly on a different UBR though.

Re: Internet slow - Reading Area?
 

I'm not entirely sure what platform im on, but my downstream power goes upto 12db (QAM256) without any problems, its currently sitting at 9.2 db. :confused:.

Re: Internet slow - Reading Area?
 

If your happy with that then OK, I am just letting you know what appears to be wrong and could be causing you similar problems so you can ring Tech Support with a bit of Knowledge.

As with the original OP you may have a problem with speeds from time to time because your power levels are too high.