Leaving Virgin Media BB any advice on any good ADSL?

[xiao]

i am leaving virgin media after being only 2 months in, in a 12 month contract. i already reordered my BT line. which will come on wednersday

1) do u think i will have to fight my way through cancling a 12 month contract?
my reasons is
i bought the service coz i thought i was getting a 20mb service, and even their advert said it dont matter how long u live away from the exchange its not like adsl.
i am getting no more than 2 meg on good times and no more than 900kb in bad times
i call CS up every week paying 25p per min + connection charge
and they have sent over 3 engineers over the past 2 months.
the engineers r fed up too due to the call out coz they cant do any thing too

and CS will not accept they can not diliver what they sell.

2) will i need to pay the extra 10 months, coz thats unfair i pay £37 and 10 months will mean £370 to get a 1mb braodband for 10 months

3) i am going with ADSL but i dont know which yet, i think ppl have good reviews on Be There braodband, so i am thinging of going there. any other advice on which ADSL are good, i am looking for unlimited download

thanx

[Copperfaced Jack]

http://www.cableforum.co.uk/board/63...ere-co-uk.html

[ultimate]

Be There is very good I heard, but its not in my areas yet.... so I got Tiscali, 8mb, only got it a few days ago, so far so good, although my BT line is "up to" 5.5 mb, I am getting over 6mb day or night, weekdays and week end. I also use Tiscali in my office, that is also ok. But there are people who do not think much of Tiscali.

VM has offered to upgrade my 4mb to 20mb, I thought I give it a try anyway, if it performs anything like what you guys on this forum, I will cancel it straight away.

[xiao]

Originally Posted by ultimate

Be There is very good I heard, but its not in my areas yet.... so I got Tiscali, 8mb, only got it a few days ago, so far so good, although my BT line is "up to" 5.5 mb, I am getting over 6mb day or night, weekdays and week end. I also use Tiscali in my office, that is also ok. But there are people who do not think much of Tiscali.

VM has offered to upgrade my 4mb to 20mb, I thought I give it a try anyway, if it performs anything like what you guys on this forum, I will cancel it straight away.

it would be my duty as a fellow human to tell u do not even try to get VM broadband

[eth01]

Originally Posted by xiao

i am leaving virgin media after being only 2 months in, in a 12 month contract. i already reordered my BT line. which will come on wednersday

1) do u think i will have to fight my way through cancling a 12 month contract?
my reasons is
i bought the service coz i thought i was getting a 20mb service, and even their advert said it dont matter how long u live away from the exchange its not like adsl.
i am getting no more than 2 meg on good times and no more than 900kb in bad times
i call CS up every week paying 25p per min + connection charge
and they have sent over 3 engineers over the past 2 months.
the engineers r fed up too due to the call out coz they cant do any thing too

and CS will not accept they can not diliver what they sell.

2) will i need to pay the extra 10 months, coz thats unfair i pay £37 and 10 months will mean £370 to get a 1mb braodband for 10 months

3) i am going with ADSL but i dont know which yet, i think ppl have good reviews on Be There braodband, so i am thinging of going there. any other advice on which ADSL are good, i am looking for unlimited download

thanx

You're in a 12 month-contact! You cannot cancel!

[xiao]

Originally Posted by eth01

You're in a 12 month-contact! You cannot cancel!

why not they r not keeping to the contract, and i have seen other guys in the forums say u can cancle it coz u r not getting the service u said u will get when u signed for it

[eth01]

Originally Posted by xiao

why not they r not keeping to the contract, and i have seen other guys in the forums say u can cancle it coz u r not getting the service u said u will get when u signed for it

You think VM will cancel your contact "just like that" .... I'm afraid not.

[ultimate]

You can minimise your loss by going to the lowest tier, am I right?

[eth01]

Originally Posted by ultimate

You can minimise your loss by going to the lowest tier, am I right?

You might save a few, yeah.

[xiao]

thats bull poopoo if thoes mother loving VM staff dont cancle it, i am not going down with out a fight, i will be complaing to ofcom, watchdog, and customer direct

[Callumpy]

im cancelling my VM contract, but i can do it without a charge cause it was the end of the contract yesterday! im goin on o2 broadband! dosnt look bad, 16 meg double the speed for the same amount im payin VM!

[xiao]

Originally Posted by Callumpy

im cancelling my VM contract, but i can do it without a charge cause it was the end of the contract yesterday! im goin on o2 broadband! dosnt look bad, 16 meg double the speed for the same amount im payin VM!

i did it witout change and the 30day notice i dont need to pay for

ya but will o2 provide the service they say? i called be they said they can get me 11mb for the 24mb service
but i dont know if i will get 11 i dont want to get cheated out of my pocket again like VM did

[Callumpy]

your lucky to escape the cancellation charge! but it seems fair!
o2 have a thing that if you dont get the speed your payin for you can cancell or go down a package! ill try it and see what its like!

the only problem is i live in a crappy area!

its up to 20MB thats what they will say and they will only charge you around £100 to end the contract as t is only £10 per service

[Callumpy]

£20