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-   -   Leaving Virgin Media BB any advice on any good ADSL? (https://www.cableforum.uk/board/showthread.php?t=33624123)

xiao 17-11-2007 17:00

Leaving Virgin Media BB any advice on any good ADSL?
 
i am leaving virgin media after being only 2 months in, in a 12 month contract. i already reordered my BT line. which will come on wednersday

1) do u think i will have to fight my way through cancling a 12 month contract?
my reasons is
i bought the service coz i thought i was getting a 20mb service, and even their advert said it dont matter how long u live away from the exchange its not like adsl.
i am getting no more than 2 meg on good times and no more than 900kb in bad times
i call CS up every week paying 25p per min + connection charge
and they have sent over 3 engineers over the past 2 months.
the engineers r fed up too due to the call out coz they cant do any thing too

and CS will not accept they can not diliver what they sell.

2) will i need to pay the extra 10 months, coz thats unfair i pay £37 and 10 months will mean £370 to get a 1mb braodband for 10 months

3) i am going with ADSL but i dont know which yet, i think ppl have good reviews on Be There braodband, so i am thinging of going there. any other advice on which ADSL are good, i am looking for unlimited download

thanx

Copperfaced Jack 18-11-2007 09:18

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
http://www.cableforum.co.uk/board/63...ere-co-uk.html

ultimate 18-11-2007 09:37

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Be There is very good I heard, but its not in my areas yet.... so I got Tiscali, 8mb, only got it a few days ago, so far so good, although my BT line is "up to" 5.5 mb, I am getting over 6mb day or night, weekdays and week end. I also use Tiscali in my office, that is also ok. But there are people who do not think much of Tiscali.

VM has offered to upgrade my 4mb to 20mb, I thought I give it a try anyway, if it performs anything like what you guys on this forum, I will cancel it straight away.

xiao 18-11-2007 10:43

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by ultimate (Post 34435567)
Be There is very good I heard, but its not in my areas yet.... so I got Tiscali, 8mb, only got it a few days ago, so far so good, although my BT line is "up to" 5.5 mb, I am getting over 6mb day or night, weekdays and week end. I also use Tiscali in my office, that is also ok. But there are people who do not think much of Tiscali.

VM has offered to upgrade my 4mb to 20mb, I thought I give it a try anyway, if it performs anything like what you guys on this forum, I will cancel it straight away.

it would be my duty as a fellow human to tell u do not even try to get VM broadband

eth01 18-11-2007 10:48

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by xiao (Post 34435279)
i am leaving virgin media after being only 2 months in, in a 12 month contract. i already reordered my BT line. which will come on wednersday

1) do u think i will have to fight my way through cancling a 12 month contract?
my reasons is
i bought the service coz i thought i was getting a 20mb service, and even their advert said it dont matter how long u live away from the exchange its not like adsl.
i am getting no more than 2 meg on good times and no more than 900kb in bad times
i call CS up every week paying 25p per min + connection charge
and they have sent over 3 engineers over the past 2 months.
the engineers r fed up too due to the call out coz they cant do any thing too

and CS will not accept they can not diliver what they sell.

2) will i need to pay the extra 10 months, coz thats unfair i pay £37 and 10 months will mean £370 to get a 1mb braodband for 10 months

3) i am going with ADSL but i dont know which yet, i think ppl have good reviews on Be There braodband, so i am thinging of going there. any other advice on which ADSL are good, i am looking for unlimited download

thanx

You're in a 12 month-contact! You cannot cancel!

xiao 18-11-2007 10:51

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by eth01 (Post 34435615)
You're in a 12 month-contact! You cannot cancel!

why not they r not keeping to the contract, and i have seen other guys in the forums say u can cancle it coz u r not getting the service u said u will get when u signed for it

eth01 18-11-2007 10:53

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by xiao (Post 34435617)
why not they r not keeping to the contract, and i have seen other guys in the forums say u can cancle it coz u r not getting the service u said u will get when u signed for it

You think VM will cancel your contact "just like that" .... I'm afraid not. :erm:

ultimate 18-11-2007 11:13

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
You can minimise your loss by going to the lowest tier, am I right?

eth01 18-11-2007 11:13

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by ultimate (Post 34435634)
You can minimise your loss by going to the lowest tier, am I right?

You might save a few, yeah.

xiao 18-11-2007 14:07

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
thats bull poopoo if thoes mother loving VM staff dont cancle it, i am not going down with out a fight, i will be complaing to ofcom, watchdog, and customer direct

Callumpy 21-11-2007 17:57

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
im cancelling my VM contract, but i can do it without a charge cause it was the end of the contract yesterday! im goin on o2 broadband! dosnt look bad, 16 meg double the speed for the same amount im payin VM!

xiao 21-11-2007 18:05

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
Quote:

Originally Posted by Callumpy (Post 34437704)
im cancelling my VM contract, but i can do it without a charge cause it was the end of the contract yesterday! im goin on o2 broadband! dosnt look bad, 16 meg double the speed for the same amount im payin VM!

:) i did it witout change and the 30day notice i dont need to pay for

ya but will o2 provide the service they say? i called be they said they can get me 11mb for the 24mb service
but i dont know if i will get 11 i dont want to get cheated out of my pocket again like VM did

Callumpy 21-11-2007 18:08

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
your lucky to escape the cancellation charge! but it seems fair!
o2 have a thing that if you dont get the speed your payin for you can cancell or go down a package! ill try it and see what its like!

the only problem is i live in a crappy area!

xspeedyx 22-11-2007 14:07

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
its up to 20MB thats what they will say and they will only charge you around £100 to end the contract as t is only £10 per service

Callumpy 22-11-2007 15:46

Re: Leaving Virgin Media BB any advice on any good ADSL?
 
£20


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