weird STB update message, anyone else?

awesometeeth · 12-11-2006, 16:05

hey all,
Was having a chat with my old dear who is having a weird STB problem with their pace box. When they press the guide button they get a message saying the box has received and update, press confirm or cancel to apply at a later time. if they chose confirm then the box just hangs for 10+minutes and they have to reboot.

is this a real update, or is their pace box about to meet its maker?

thanks for any help!

Paul K · 12-11-2006, 16:06

Have they tried powering the box off for a couple of mins to see if anything is trapped in a loop somewhere?

awesometeeth · 12-11-2006, 18:12

i dont know if they have for a few minutes, i know its been rebooted. i shall suggest they try this and see what happens

a good help · 12-11-2006, 20:03

Quote:

is this a real update, or is their pace box about to meet its maker?

time to call customer services

the end of the road is near......

Yonda · 14-11-2006, 18:51

I'm getting the same problem too so seems a Luton issue. It's happened to me twice in the past couple of days.