06-04-2005, 16:03
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#1
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Inactive
Join Date: Apr 2004
Posts: 49
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NTL phone lines down?
Just been trying to get through to support to ask about an upgrade ... 151 gets me the unobtainable tone and Broadband support on 0845 6500 121 and Customer support on 0800 052 2000 both have very scratchy recorded messages asking for my ntl phone number ... and then nothing.
What's up, doc?
Ken
Glasgow
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06-04-2005, 16:26
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#2
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Inactive
Join Date: Jun 2003
Posts: 6,064
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Re: NTL phone lines down?
151 has been removed from service, the others I'm not too sure. Can you make calls to other numbers o.k?
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06-04-2005, 17:34
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#3
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL phone lines down?
customer service are definately working at the moment!
hmm... i'm sure i used 151 from my house the other day... will have to check later. maybe it is not used in certain areas 
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06-04-2005, 17:44
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#4
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL phone lines down?
151 does not work in the Luton area (Hertford) - I have to dial the 08000522000 number.
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06-04-2005, 17:51
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#5
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL phone lines down?
Quote:
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Originally Posted by SMHarman
151 does not work in the Luton area (Hertford) - I have to dial the 08000522000 number.
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does 150 work?
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06-04-2005, 17:58
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#6
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL phone lines down?
Quote:
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Originally Posted by monkeybreath
does 150 work?
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Nope and 100 goes through to BT?!
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06-04-2005, 17:58
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#7
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Inactive
Join Date: Nov 2003
Location: Birkenhead
Services: Sky BB at almost dial-up speeds
Crap TV (no iplayers)
Average phone (unlimited)
and all this for
Posts: 162
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Re: NTL phone lines down?
so to get through to what was 151, you now need to use speed dial 08000522000 so you don't waste too much time dialing numbers 
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06-04-2005, 18:14
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#8
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: NTL phone lines down?
Quote:
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Originally Posted by DerekRothwell
so to get through to what was 151, you now need to use speed dial 08000522000 so you don't waste too much time dialing numbers |
Its called progress 
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06-04-2005, 18:15
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#9
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL phone lines down?
and then type in your NTL phone number to make sure the call is routed correctly.
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06-04-2005, 18:27
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#10
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Cable Forum Team
Join Date: Jun 2003
Posts: 15,134
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Re: NTL phone lines down?
150 not working here. 150 has in worked in the past. Number is now not recognised.
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06-04-2005, 18:44
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#11
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Inactive
Join Date: Apr 2004
Posts: 49
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Re: NTL phone lines down?
As I said earlier, I get a very scratchy, slooowwwed-dooooowwwwn recorded message or, in the case of the call I just made, zilch but silence.
151 did work and it's still listed on my ntl bill.
I've signed up online to upgrade my speed and I'm noticing a difference. Is it automatic?
Ken
Glasgow
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