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Just called NTL to get my modem turned back on and they now cant do ANYTHING till Friday because none of the systems are working.
So much for the 3rd why oh why can't they get the dates right the first time or like we do in the company I work for TEST the hardware and software on a fully working test system BEFORE they install it
All I can say is they better not charge me a penny for the 20 days Ive been disconected I've payed up till next month for a service I have not got so I better get 20 days added on or there will be hell to pay
Just called NTL to get my modem turned back on and they now cant do ANYTHING till Friday because none of the systems are working.
So much for the 3rd why oh why can't they get the dates right the first time or like we do in the company I work for TEST the hardware and software on a fully working test system BEFORE they install it
All I can say is they better not charge me a penny for the 20 days Ive been disconected I've payed up till next month for a service I have not got so I better get 20 days added on or there will be hell to pay
Gripe over now
Quote:
1 March 2004 15:46
Planned works 28th Feb - 3rd March
From Saturday 28th February to Wednesday 3rd March we will be making improvements to our services and systems.
During this time you will be unable to make changes to your Internet Service, however you will be able to send and receive e-mails, surf the web and upload to your webspace.
Our Internet support centres will have limited access to their systems during this period.
Normal service will be restored on Wednesday 3rd March.
We apologise for any inconvenience this may cause you.
Can't really fault that the info is there on the Server Status Page , but it does look like ntl will have their systems back today-unless something went wrong & that's now been delayed?
Can't really fault that the info is there on the Server Status Page , but it does look like ntl will have their systems back today-unless something went wrong & that's now been delayed?
nope frade not called them the CS people have now been told Friday
Can't really fault that the info is there on the Server Status Page , but it does look like ntl will have their systems back today-unless something went wrong & that's now been delayed?
I posted the information in this forum on the 24th of Febuary to give forum members an early heads up, which i would have thought would have been made sticky to save it being pushed out of view.