Cable Forum - Latest on the upgrade

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Latest on the upgrade

Just called NTL to get my modem turned back on and they now cant do ANYTHING till Friday because none of the systems are working.

So much for the 3rd why oh why can't they get the dates right the first time or like we do in the company I work for TEST the hardware and software on a fully working test system BEFORE they install it

All I can say is they better not charge me a penny for the 20 days Ive been disconected I've payed up till next month for a service I have not got so I better get 20 days added on or there will be hell to pay

Gripe over now

Re: Latest on the upgrade

Quote:

Originally Posted by das316

Just called NTL to get my modem turned back on and they now cant do ANYTHING till Friday because none of the systems are working.

Get your modem turned back on :confused: Where you cut of then? Friday?!? That seems a little stupid :eek: Although not suprising :rolleyes:

Re: Latest on the upgrade

no cut of on the 16th for not paying the bill which didnt arrive on till the 25th.

When I got 2 bills so payed them add payed a bit more so it would not happen again.

And before anyone says anything yes I always pay my bill.

Re: Latest on the upgrade

Quote:

Originally Posted by das316

Quote:

1 March 2004 15:46

Planned works 28th Feb - 3rd March

From Saturday 28th February to Wednesday 3rd March we will be making improvements to our services and systems.

During this time you will be unable to make changes to your Internet Service, however you will be able to send and receive e-mails, surf the web and upload to your webspace.

Our Internet support centres will have limited access to their systems during this period.

Normal service will be restored on Wednesday 3rd March.

We apologise for any inconvenience this may cause you.

http://www.ntl-isp.ntl.com/lookup/default.asp

Can't really fault that the info is there on the Server Status Page , but it does look like ntl will have their systems back today-unless something went wrong & that's now been delayed? :shrug:

Re: Latest on the upgrade

no it will be today at some point

Re: Latest on the upgrade

Quote:

Originally Posted by Neil

nope frade not called them the CS people have now been told Friday

Re: Latest on the upgrade

Quote:

Originally Posted by das316

nope frade not called them the CS people have now been told Friday

it will be back today will post here when it is back working :)

Re: Latest on the upgrade

Quote:

Originally Posted by Neil

I posted the information in this forum on the 24th of Febuary to give forum members an early heads up, which i would have thought would have been made sticky to save it being pushed out of view.

Re: Latest on the upgrade

its now live so we have access to systems

Re: Latest on the upgrade

Quote:

Originally Posted by grum1978

its now live so we have access to systems

Thanks managed to get in touch at 3pm yesterday but as usuall its never a smooth ride my friday payment has shall we say "Gone missing" :eek: ahhhh well

[Admin Edit] (Neil)-innappropriate comments removed.