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Last night (sunday) about 7 pm my set top boxes & cable modem went down - tried the usual re-booting etc but no joy so decided to ring dear old customer service - suprise suprise - closed on a sunday - what are customers supposed to do when they have an outage - wait until monday morning - you would think that they would have at least fault reporting open
Nope nothing - just got the sorry our offices are closed at present and then a list of opening hours and the message about if your phone isn't working nothing about fault reporting at tall
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Fault reporting
