Bad connection Nottingham

[Nub]

Hi,

Can anyone tell if there is a problem around the Beeston area in Nottingham?

I can connect, with or without my router but the speed is extreamly slow. I normaly play Starwars galaxies which is online and I use voice comms called Ventrilo, neither of these are working due to the speed of my connection.

I have tried a different proxy address and different DNS servers and this has made some improvment to web based browsing but the applications i mentioned ealier have not changed.

I tried calling NTL fault line but what ever option i choose i get a dead tone on the phone, which has given me phone rage!!!

Anyone help please?

[danielf]

I'm in Beeston, and eperience no problems. (With router)

[Nub]

I tried a tracert to microsoft.com and got these results, there where 8 or 9 time outs after the last entry.

These ping times seem very slow or is this what i should get?

Tracing route to microsoft.com [207.46.245.214]
over a maximum of 30 hops:

1 11 ms 7 ms 10 ms 10.186.31.254
2 7 ms 7 ms 7 ms nott-t2cam1-a-ge-wan61-144.inet.ntl.com [80.4.47
.81]
3 154 ms 156 ms 159 ms not-t2core-a-pos41.inet.ntl.com [80.1.79.61]
4 292 ms 290 ms 294 ms lee-bb-a-so-200-0.inet.ntl.com [62.253.188.33]
5 307 ms 306 ms 307 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]

6 342 ms 331 ms 310 ms so-3-0-0.cr1.lhr3.uk.above.net [208.185.188.41]

7 388 ms 396 ms 388 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
8 411 ms 404 ms 403 ms so-5-1-0.cr2.ord2.us.above.net [64.125.30.226]
9 530 ms 527 ms 523 ms so-5-0-0.cr2.sea1.us.above.net [64.125.30.221]
10 526 ms 528 ms 532 ms so-0-0-0.cr1.sea1.us.above.net [208.185.175.185]

11 * 546 ms 565 ms pos9-0.mpr1.sea1.us.above.net [208.185.175.177]

12 368 ms 370 ms 382 ms microsoft-above-oc12.sea1.above.net [64.125.12.1

[Neil]

You (like most people in your area) are probably on an oversubscribed UBR.

Welcome to nthw btw.

[danielf]

Hmm. I get pretty much the same, but don't really experience problems browsing. (Can get onto the microsoft site without problems)


Tracing route to www2.microsoft.akadns.net [207.46.134.157]
over a maximum of 30 hops:

1 13 ms 9 ms 13 ms 10.
2 12 ms 11 ms 14 ms nott-t2cam1-a-ge-wan61-141.inet.ntl.com [80.4.46
.25]
3 157 ms 164 ms 160 ms not-t2core-a-pos41.inet.ntl.com [80.1.79.61]
4 285 ms 293 ms 298 ms lee-bb-a-so-300-0.inet.ntl.com [62.253.185.33]
5 321 ms 314 ms 293 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]

6 300 ms 302 ms 310 ms so-3-0-0.cr1.lhr3.uk.above.net [208.185.188.41]

7 372 ms 375 ms 397 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
8 394 ms 393 ms 389 ms so-5-1-0.cr2.ord2.us.above.net [64.125.30.226]
9 449 ms 469 ms 463 ms so-5-0-0.cr2.sea1.us.above.net [64.125.30.221]
10 481 ms 468 ms 464 ms so-0-0-0.cr1.sea1.us.above.net [208.185.175.185]

11 451 ms 463 ms 467 ms pos9-0.mpr1.sea1.us.above.net [208.185.175.177]

12 333 ms 341 ms 331 ms microsoft-above-oc12.sea1.above.net [64.125.12.1
8]
13 444 ms 450 ms 451 ms 207.46.33.225
14 * 442 ms 451 ms 207.46.36.66
15 463 ms 463 ms 456 ms 207.46.155.17
16 * * * Request timed out.
17 * * * Request timed out.
18 *

[Nub]

I use this connection most nights to play Starwars and use voice comms. I very very rarely have problems other then the DNS issues everyone had a month or so ago.

Something is wrong here, not sure if its with my cable modem box or not. I've tried my laptop and get the same problems. So unless hundreds of new users have apeared over night i doubt its that my UBR (whats that?) is over subscribed.

Wish there was an easy way of sorting things with NTL. Some times i would rarther stick pins in my eyes then deal with NTL CS.

[danielf]

I don't know if this is relevant, but I notice that microsoft.com resolves to different ip addresses for you and me. Could we be accessing a different DNS server?

Just guessing here, to be honest, but you never know

[the jackel]

there is a known fault in Nottingham at the moment..unsure if resolved yet... can't see it on the Status Page though

[Neil]

Originally Posted by the jackel

there is a known fault in Nottingham at the moment..unsure if resolved yet... can't see it on the Status Page though

Take a look at a proper Server Status Report.....

http://www.solo.pipex.net/cgi-bin/ns...n=Connectivity

[Nub]

Originally Posted by Neil

Take a look at a proper Server Status Report.....

http://www.solo.pipex.net/cgi-bin/ns...n=Connectivity

I wish I could use a different ISP but as far as I know NTL are the only ones offering cable in my area.

I don't think Iâ₠¬ÃƒÆ’¢â€žÂ¢ve ever seen such an appalling customer service as NTL. It's always been this way and I doubt it will ever change.

[DrAwesome]

Im having browsing trouble also cant see the NTL service page

The page cannot be displayed

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

had trouble connecting to this site just now had to resort to a diffrent proxy

[Neil]

Originally Posted by Nub

I wish I could use a different ISP but as far as I know NTL are the only ones offering cable in my area.

I don't think Iâ₠¬ÃƒÆ’¢â€žÂ¢ve ever seen such an appalling customer service as NTL. It's always been this way and I doubt it will ever change.

I presume you can get a BT phone line?

That is all you need.

http://216.40.241.59/forum/showthread.php?t=4697

[Bizarre]

Browsing & d/ls are the pits in North East Lincs tonight - Nottingham franchise. Tried changing proxies with only marginally better results.

[Neil]

Originally Posted by Bizarre

Browsing & d/ls are the pits in North East Lincs tonight - Nottingham franchise. Tried changing proxies with only marginally better results.

Why put up with it?

Follow the link I gave above, & get a reliable provider.

You really are on a one man mission to sl*g off NTL in favour of Pipex arn't you.

Out of interest, how many BB customers does pipex have ?

(FYI, I am on the Nottingham franchise and my service is just fine, one failure in 2 years).