Help retreving E-mail User+Pass
27-06-2006, 09:17
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#1
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Inactive
Join Date: Dec 2005
Location: Swansea
Services: 60Mb cable and basic package
Posts: 128
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Help retreving E-mail User+Pass
Please can someone tell me how to retreve my son e-mail Username & password from NTL(he needs it for his Steam ID), I and my son have looked on there web site but can't find any info on retreving both items at the same time. I have been with NTL from its first instalation back in the 80's... never had a problem in all this time... thanks lads.... any help most appreciated 
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27-06-2006, 09:28
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#2
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Inactive
Join Date: Apr 2004
Location: Minas Tirith, Gondor
Age: 61
Posts: 3,458
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Re: Help retreving E-mail User+Pass
Assuming you are the main NTL account holder, go to http://www.ntlworld.com/helpsupport/...ail_manage.php
and click on 'Add extra mailboxes'
Put your email and password in the next screen and press continue.
This will bring up a list of mailboxes associated with your account - and should tell you your sons address.
Then you should be able to retrieve the password.
(Probably need to be on an NTL IP, not at work)
HTH
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27-06-2006, 22:01
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#3
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Inactive
Join Date: Dec 2005
Location: Swansea
Services: 60Mb cable and basic package
Posts: 128
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Re: Help retreving E-mail User+Pass
Thanks Araqorn, went to the site but there's no one else there but me, he sign up using his own account, so still not able to trace his Username & password.. there must be a way to find this information.... anyway thanks for your help, best wishes
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27-06-2006, 22:14
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#4
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cf.addict
Join Date: Feb 2006
Location: Peterborough
Age: 65
Services: VIP Package
Posts: 316
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Re: Help retreving E-mail User+Pass
Can your Son access his emails ok using an email client like Outlook Express? If he can then the username/password is located in the properties for the email account. All you will need is a program like 'Snadboys Revelation' which can show passwords that are shown as just asterixes.
Simon
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27-06-2006, 22:22
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#5
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Inactive
Join Date: Dec 2005
Location: Swansea
Services: 60Mb cable and basic package
Posts: 128
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Re: Help retreving E-mail User+Pass
Hi Simplesimon.. thanks for the help.. it now turns out that he has his Username, but need his password... any Idea on what to do next.. best wishes
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27-06-2006, 22:30
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#6
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cf.addict
Join Date: Feb 2006
Location: Peterborough
Age: 65
Services: VIP Package
Posts: 316
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Re: Help retreving E-mail User+Pass
Exorcist74, if your son has Outlook Express setup for email retrieval then his password is in the properties of the mailbox.
See my previous post about how to get the password.
Simon
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27-06-2006, 22:44
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#7
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Help retreving E-mail User+Pass
you could always call ntl... they will be able to tell you what it is....
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27-06-2006, 22:54
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#8
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Inactive
Join Date: Dec 2005
Location: Swansea
Services: 60Mb cable and basic package
Posts: 128
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Re: Help retreving E-mail User+Pass
Hi Chris... computer has been reformated... so nothing in the new OE...
came across a page on the NTL web site for retreving lost password, this is what it said:
Enter your e-mail address and we will e-mail you your user id and password. ?
https://packageswitch.autoregister.n...ord/forgot.asp
Can some one tell me how to retreve my son password using this meathod?... they have just sent me/my son his password to his account, but he cant read it because he don't have the password.... Im I missing something 
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27-06-2006, 22:58
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#9
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cf.addict
Join Date: Feb 2006
Location: Peterborough
Age: 65
Services: VIP Package
Posts: 316
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Re: Help retreving E-mail User+Pass
I think you are now in the realms of having to call NTL.
Good luck
Simon
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28-06-2006, 08:36
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#10
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Inactive
Join Date: Jan 2004
Location: Huddersfield
Age: 53
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Posts: 33
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Re: Help retreving E-mail User+Pass
Changing your Steam password/Email Address:
http://support.steampowered.com/cgi-...iew=1#changing
Steampowered is the support section of Steam.
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01-07-2006, 21:53
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#11
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Inactive
Join Date: Oct 2005
Location: Merseyside
Age: 38
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Posts: 2,221
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Re: Help retreving E-mail User+Pass
Quote:
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Originally Posted by wadski
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Um, whats this got to do with NTL?
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