Support with Getting NTL to work via eithernet or USB

Martyn · 09-12-2005, 16:04

Well i am over my sisters, and they have a new PC, and it doesnt seem to like the ntl, they called up NTL, indian support told my sister to do some things, nothing helped etc. still issuess.. this is with the Either net/usb ( they have both, - from set top box.

Atm i am posting on the old PC which works with the net ( NTL software not needed.... )

so weird, any info/help, welcome

Thanks.

Martyn

MovedGoalPosts · 09-12-2005, 16:13

First the basic check:

You have completely unplugged the old PC, then plugged the new PC to the STB (no wires from the old one still connected to the STB) and rebooted (power off / on) the STB then switched on the new PC.

Martyn · 09-12-2005, 16:14

Quote:

Originally Posted by Rob C

First the basic check:You have completely unplugged the old PC, then plugged the new PC to the STB (no wires from the old one still connected to the STB) and rebooted (power off / on) the STB then switched on the new PC.

Yes of course. we have..... But of course we had to plug it back into the old PC, to get help from this forum.

Martyn

MovedGoalPosts · 09-12-2005, 16:20

How do you connect the old PC, USB or ethernet?

You should only need the ntl disk if you connect with USB as the disk has the USB drivers.

When the new PC is booted up, what happens if you type "start:ntl" in the Internet Explorer address box?

handyman · 09-12-2005, 16:29

You have to add the mac of the new pc to the stb do you not?

Marge are you there? you know this better than me