Not received August bill

dbateman2k5 · 13-09-2005, 00:03

I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?

Angua · 13-09-2005, 08:49

Quote:

Originally Posted by dbateman2k5

I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?

Do you have access to the NTL online account management service in your area? If so you could check your bill that way!

bob_builder · 13-09-2005, 12:49

Quote:

Originally Posted by dbateman2k5

I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?

Has your bill been for the same amount for the last 3 months?

NTL stop printing bills after 3 months if it is for the same amount each month.

dbateman2k5 · 13-09-2005, 18:55

Can't access billing online in this area

Bill varies every month (as it's for BB, TV, and Phone)

19-09-2005, 14:43

Quote:

Originally Posted by dbateman2k5

I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?

be grateful, I got mine and it made my eyes water!

**Mick** · 19-09-2005, 21:13

dbateman2k5, have you got your bill for August yet? If not send me some details via private message and I will forward this on to our ntl contact to look at Thanks.