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-   -   Not received August bill (https://www.cableforum.uk/board/showthread.php?t=35008)

dbateman2k5 13-09-2005 00:03
Not received August bill
 
I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?

Angua 13-09-2005 08:49
Re: Not received August bill
 
Quote:
Originally Posted by dbateman2k5
I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?
Do you have access to the NTL online account management service in your area? If so you could check your bill that way!

bob_builder 13-09-2005 12:49
Re: Not received August bill
 
Quote:
Originally Posted by dbateman2k5
I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?
Has your bill been for the same amount for the last 3 months?

NTL stop printing bills after 3 months if it is for the same amount each month.

dbateman2k5 13-09-2005 18:55
Re: Not received August bill
 
Can't access billing online in this area

Bill varies every month (as it's for BB, TV, and Phone)

dgr1577 19-09-2005 14:43
Re: Not received August bill
 
Quote:
Originally Posted by dbateman2k5
I have yet to receive my bill for August, usually dispatched on the 22nd of each month

Phoned CS and they have sent a copy of bill on September 2nd, still not received either copy

Reported to Royal Mail too

Direct Debit was taken last Friday (September 9th)

Any ideas?
be grateful, I got mine and it made my eyes water!

Mick 19-09-2005 21:13
Re: Not received August bill
 
dbateman2k5, have you got your bill for August yet? If not send me some details via private message and I will forward this on to our ntl contact to look at Thanks. :)


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