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Sky stream box is faulty
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Old 15-09-2024, 23:06   #1
andrewshearman
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Sky stream box is faulty

Sky stream box is faulty



Saturday 10 August

Sky stream box no picture message saying please wait for your program to load there is a technical Fault with this channel and your sky stream box

14 August

Same thing again

16 August
My sky stream box has now locked up when I went to watch a program could not rewind or fast forward now box has turned off and reset

16 August

Now I have crackly sound on my Sky stream box


17 August


My box will not switch on this morning


18th August

Notification on screen, please wait for your program to load now. I have no channels.

19th August

Had to reset sky box as it froze up while I was watching a program 6:49 pm
- [ ]

24th August

Message on screen, please wait for your program to load lost all channels 2:25 pm

15th September at 2:30 pm

Got my Sky stream box replaced this is still happening. Message please wait for your program to load. I am not happy about this. Something needs to be done if not I am going to cancel.

15th of September

Please wait for your program to load then my Sky box sweatshirt off 4:30
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Old 16-09-2024, 01:23   #2
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Re: Sky stream box is faulty

Quote:
Originally Posted by andrewshearman View Post
Something needs to be done ...
Such as ?
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Old 16-09-2024, 07:52   #3
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Re: Sky stream box is faulty

Quote:
Originally Posted by Paul View Post
Such as ?
Maybe they could contact sky rather than a post in a forum?
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Old 16-09-2024, 11:13   #4
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Re: Sky stream box is faulty

Calling sky customer support would be a good start.

Have you checked your broadband is working fine, as Sky Stream needs Internet to work. Perhaps your WiFi or broadband needs looked at?
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Old 17-09-2024, 00:24   #5
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Re: Sky stream box is faulty

yes my virgin broadband is fine speed 350
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