TV 360 box

[lemarsh]

sorry if this has been asked before, but i cant see any previous threads in any forum. No idea why....... but..............

I upgraded to 360 box from V6 Box. I understand the only hardware I need is the remotes, as the box will just get a software upgrade.

I upgraded last week, and received a (revised) contract yesterday. But how does the box update to 360? Do I need to do something?

I have unplugged it, left it for a few mins, then plugged in to see if that would make a difference, but still stays at TiVo level.

Thanks, and sorry if asked before. If anyone knows how i can get unsticky threads back, please let me know!

[Bob]

There should be a prompt somewhere in the home screen on the TiVO box.

https://assets.virginmedia.com/resou...-with-TiVo.PDF

Not sure if this guide is helpful?

[spiderplant]

Has your new remote arrived? If so, instructions should be included

[lemarsh]

oh yes - forgot about new remotes. No, not arrived yet. How long do they normally take?

[spiderplant]

Currently taking about a week

[newapollo]

Originally Posted by lemarsh

oh yes - forgot about new remotes. No, not arrived yet. How long do they normally take?

The info explaining how to update your V6 boxes contained in the following link should be printed on the inside lid of the box containing your remotes.

https://assets.virginmedia.com/resou..._packaging.pdf