TV 360 box
 

sorry if this has been asked before, but i cant see any previous threads in any forum. No idea why....... but..............

I upgraded to 360 box from V6 Box. I understand the only hardware I need is the remotes, as the box will just get a software upgrade.

I upgraded last week, and received a (revised) contract yesterday. But how does the box update to 360? Do I need to do something?

I have unplugged it, left it for a few mins, then plugged in to see if that would make a difference, but still stays at TiVo level.

Thanks, and sorry if asked before. If anyone knows how i can get unsticky threads back, please let me know!

Re: TV 360 box
 

There should be a prompt somewhere in the home screen on the TiVO box.

https://assets.virginmedia.com/resou...-with-TiVo.PDF

Not sure if this guide is helpful?

Re: TV 360 box
 

Has your new remote arrived? If so, instructions should be included

Re: TV 360 box
 

oh yes - forgot about new remotes. No, not arrived yet. How long do they normally take?

Re: TV 360 box
 

Currently taking about a week

Re: TV 360 box
 

The info explaining how to update your V6 boxes contained in the following link should be printed on the inside lid of the box containing your remotes.

https://assets.virginmedia.com/resou..._packaging.pdf