05-10-2016, 13:12
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#1
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telegramsam
Join Date: Dec 2010
Location: Billingham
Services: Sky Q,Multiscreen, Sky phone line, Sky broadband,Free view.
Posts: 1,757
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Poor internet conection
My internet connection keeps dropping off to either very low to no connection at all. I've tried all the usual 'turn off the router for a few minutes' to reboot it but it makes no difference. Because of the pathetic short cable I'm limited to where I can move the router to. Anyone got any suggestions? I'm wondering if the router is at fault? I only have a tablet and mobile so unable to try using an ethernet connection.
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05-10-2016, 13:42
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#2
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 16,044
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Re: Poor internet conection
which model of SH do you have? could you post power levels downstream and upstream via web address 192.168.0.1
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05-10-2016, 14:27
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#3
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telegramsam
Join Date: Dec 2010
Location: Billingham
Services: Sky Q,Multiscreen, Sky phone line, Sky broadband,Free view.
Posts: 1,757
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Re: Poor internet conection
Not sure what model it is,just says 'superhub 2' on it. As for other things you mentioned I have no idea what or how that is ! I'm not at all technically minded.
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05-10-2016, 15:11
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#5
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telegramsam
Join Date: Dec 2010
Location: Billingham
Services: Sky Q,Multiscreen, Sky phone line, Sky broadband,Free view.
Posts: 1,757
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Re: Poor internet conection
Quote:
Originally Posted by thenry
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Couldn't really understand it properly. Think I'll just ring virgin and see if they can do something at their end or send someone out!
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