Poor internet conection
 

My internet connection keeps dropping off to either very low to no connection at all. I've tried all the usual 'turn off the router for a few minutes' to reboot it but it makes no difference. Because of the pathetic short cable I'm limited to where I can move the router to. Anyone got any suggestions? I'm wondering if the router is at fault? I only have a tablet and mobile so unable to try using an ethernet connection.

Re: Poor internet conection
 

which model of SH do you have? could you post power levels downstream and upstream via web address 192.168.0.1

Re: Poor internet conection
 

Not sure what model it is,just says 'superhub 2' on it. As for other things you mentioned I have no idea what or how that is ! I'm not at all technically minded.

Re: Poor internet conection
 

SH2 are not bad.

open > http://192.168.0.1/

router status

downstream

upstream

operational configuration

network log (remove the MAC addresses before posting)

guide here only use http://192.168.0.1/
http://www.cableforum.co.uk/board/sh...74&postcount=6

Re: Poor internet conection
 

Couldn't really understand it properly. Think I'll just ring virgin and see if they can do something at their end or send someone out!