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I have twice been sent an email telling me my broadband usage is almost full for the month and to obtain an extension they request £7.95 extra for unlimited.
I have always been unlimited and have not seen any demand like this before, is it some scam?
It appears virgin do now have a capped broadband rate 30gbs. Back in May this year I complained about a virgin increase and they fitted me up with a 20gb speed but never told me I had a capped account. They covered it up by putting 20 fibre 30gbs data at £31 per month and unlimited telephone calls to the contract.
But they automatically charge me £7.95 extra if I exceed also never mentioned.
So anyone got any recommendations to compete please.
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