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My Virgin media down yet again!!!!
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Old 02-06-2014, 23:33   #1
love Virgin2013
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My Virgin media down yet again!!!!
Does anyone how long The account pages on My Virgin Media is going to be down for?

its been like that almost all day so take it that they are doing some form of work.

it would be nice if they could put something on there website telling us how long it will be down for.

sorry didnt know what part of the forum to put this in.
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Old 02-06-2014, 23:43   #2
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Re: My Virgin media down yet again!!!!
It isn't planned work. There has been a fault with the billing systems for much of the day. Often in situations like this it's not possible to predict how long it will take to fix.
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Old 03-06-2014, 12:19   #3
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Re: My Virgin media down yet again!!!!
I haven't been able to access my latest emails on my i-phone since Friday, when it was last updated. Is this part of the same fault? I can still get them on my computer.
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Old 03-06-2014, 14:50   #4
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Re: My Virgin media down yet again!!!!
I can receive email from NTLWORLD account on iPad so doesn't sound like its a VM issue
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Old 03-06-2014, 15:28   #5
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Re: My Virgin media down yet again!!!!
Dont forget it effected me, so this has been going on for days.
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Old 03-06-2014, 16:13   #6
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Re: My Virgin media down yet again!!!!
Ditto here, so must be some big update or a massive cockup a la the Nat West debacle the other year.
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Old 03-06-2014, 17:14   #7
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Re: My Virgin media down yet again!!!!
When i try to sign in to my email it takes me to Googlemail!!
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Old 03-06-2014, 17:31   #8
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Re: My Virgin media down yet again!!!!
I think it is GMail based online. Unless you mean it takes you to the GMail website in which case it is only happening to you.
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Old 03-06-2014, 17:41   #9
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Re: My Virgin media down yet again!!!!
I have it bookmarked for quickness and it took me to a Googlemail log-in this morning.

Have now changed the bookmark to https://my.virginmedia.com/my-apps/email/mailbox which I got from the link on the Virgin home page, so something changed.
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Old 04-06-2014, 10:18   #10
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Re: My Virgin media down yet again!!!!
Quote:
Originally Posted by Mad Max View Post
When i try to sign in to my email it takes me to Googlemail!!
There should be a VM logo in the top right hand corner of the screen, otherwise it looks just like Gmail/GoogleMail.
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Old 04-06-2014, 10:24   #11
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Re: My Virgin media down yet again!!!!
Quote:
Originally Posted by Bofrok View Post
I have it bookmarked for quickness and it took me to a Googlemail log-in this morning.

Have now changed the bookmark to https://my.virginmedia.com/my-apps/email/mailbox which I got from the link on the Virgin home page, so something changed.
Unfortunately, due to some of the changes being made bookmarking the web mail inbox directly, e.g https://mail.virginmedia.com/mail/u/0/#inbox will trigger a Google login page if you aren't already logged in.

However bookmarks without /mail/u/0/#inbox on the end e.g mail.virginmedia.com work as do bookmarks of the link from the page header that you've found.
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