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Uddingston upload speed
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Old 13-01-2012, 22:34   #1
Martin_D
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Angry Uddingston upload speed

Uddingston upload speed update yet ??
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Old 14-01-2012, 00:42   #2
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Re: Uddingston upload speed

Isn't this supposed to be included as part of the upgrade on 12 February?
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Old 14-01-2012, 01:13   #3
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Re: Uddingston upload speed

you've posted in about 10 didn't threads about this.. I'd advise you to post up on the VM community forum for more info.
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Old 14-01-2012, 10:41   #4
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Re: Uddingston upload speed

http://shop.virginmedia.com/content/...%2012%2011.pdf

Uddingston uddi Feb-12

February 2012.

As far as I'm aware it's January 14th, leaving over 2 weeks of this month then 4 weeks of next month before that schedule has been breached.

Don't bother posting in the community forum they have no more information than the spreadsheet, just suck it up, you've an updated schedule and it lists it as being next month. Posting threads on a bi-weekly basis about either Uddingston's 100Mb or increased upload release isn't going to make them come quicker, the dates are there and anything earlier is a bonus.

EDIT: In fact you were told quite specifically by VM staff that it was coming February 2012

Quote:
Re: Uddingston upload speed improvement
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on 12-01-2012 13:12

Hi MartinDEE,

It is still scheduled for the 12th February.
Regards,

John O

Help & Support Forum Team
Then posted on the 13th on the community forum complaining about it being 2012 and your not receiving the upgrade yet, then again here.

I'm unsure what's so difficult about this. The schedule has been available for a few days, you have been given a date of February 2012 both on that spreadsheet and by VM staff. Why are you posting complaining and asking if it's been done yet? When it's done you'll have it, and it could be any time in the next ~7 weeks before there's any cause to enquire again.
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Old 14-01-2012, 12:29   #5
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Re: Uddingston upload speed

oh sorry i did not see the post from John sorry :/
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Old 14-01-2012, 13:14   #6
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Re: Uddingston upload speed

Did you get the Broadband upgrade email today?
Woops...
The second email then advises the good news will follow in two weeks time
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Old 14-01-2012, 13:50   #7
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Re: Uddingston upload speed

First got the correct e-mail ref the upgrade. One hour later the apology for the wrong e-mail being sent and good news in two weeks, immediately followed by the e-mail they were apologiseing for sending wrongly.

You get used to these things after a while
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