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-   -   Uddingston upload speed (https://www.cableforum.uk/board/showthread.php?t=33684617)

Martin_D 13-01-2012 22:34

Uddingston upload speed
 
Uddingston upload speed update yet ??

m8internet 14-01-2012 00:42

Re: Uddingston upload speed
 
Isn't this supposed to be included as part of the upgrade on 12 February?

thenry 14-01-2012 01:13

Re: Uddingston upload speed
 
you've posted in about 10 didn't threads about this.. I'd advise you to post up on the VM community forum for more info.

Ignitionnet 14-01-2012 10:41

Re: Uddingston upload speed
 
http://shop.virginmedia.com/content/...%2012%2011.pdf

Uddingston uddi Feb-12

February 2012.

As far as I'm aware it's January 14th, leaving over 2 weeks of this month then 4 weeks of next month before that schedule has been breached.

Don't bother posting in the community forum they have no more information than the spreadsheet, just suck it up, you've an updated schedule and it lists it as being next month. Posting threads on a bi-weekly basis about either Uddingston's 100Mb or increased upload release isn't going to make them come quicker, the dates are there and anything earlier is a bonus.

EDIT: In fact you were told quite specifically by VM staff that it was coming February 2012

Quote:

Re: Uddingston upload speed improvement
Options
on 12-01-2012 13:12

Hi MartinDEE,

It is still scheduled for the 12th February.
Regards,

John O

Help & Support Forum Team
Then posted on the 13th on the community forum complaining about it being 2012 and your not receiving the upgrade yet, then again here.

I'm unsure what's so difficult about this. The schedule has been available for a few days, you have been given a date of February 2012 both on that spreadsheet and by VM staff. Why are you posting complaining and asking if it's been done yet? When it's done you'll have it, and it could be any time in the next ~7 weeks before there's any cause to enquire again.

Martin_D 14-01-2012 12:29

Re: Uddingston upload speed
 
oh sorry i did not see the post from John sorry :/

m8internet 14-01-2012 13:14

Re: Uddingston upload speed
 
Did you get the Broadband upgrade email today?
Woops...
The second email then advises the good news will follow in two weeks time

nodrogd 14-01-2012 13:50

Re: Uddingston upload speed
 
First got the correct e-mail ref the upgrade. One hour later the apology for the wrong e-mail being sent and good news in two weeks, immediately followed by the e-mail they were apologiseing for sending wrongly.

You get used to these things after a while :rolleyes:


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