Tivo + TV size L?
Hi
I've just been on the phone to customer services for quite some time as I wanted to downgrade my package. I was on:
TV size XL
Broadband M
Phone XL
Sky sports + sky movies collection
Sky premium HD channels
Tivo 1TB
+1 additional set top box (an old basic silver samsung one)
Since this was costing me a fortune I asked to:
Change TV to size L
Change phone to M
Remove sky sports + sky movies collection
Remove Sky premium HD channels
All of this was done except for changing TV to size L. I was told that as I have a 1TB Tivo I have to have TV size XL.....?! I pointed out that the "build a bundle" on the website allows me to select a 1TB Tivo with TV size L, but the CS representative was adamant that she was correct.
Would anyone be able to confirm whether I'm correct or whether VM are correct? If I'm correct, would any of the kind hearted VM staff on the board be able to help sort this out for me?
Thanks in advance!
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