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hi guys sorry if ive posted in the wrong section
some time ago virgin had got a website available promising they
could match offers that new and Existing users get
im just woundering if anyone has the web address to hand
at the moment im paying over £90 for vip package with 50 meg broadband
ive just been on there website and seen the same package im on for
£72.90 for the first 6 months
thats over a £20 saving
and as a loyel customer i feel i should also beable to get this deal too
i did indeed get this offer for six months
i emailed a certain person
who then got a certain person to ring me
who then in just 1 day managed to offer me the same deal
but as a loyel customer i feel this is correct
i didn't want to go the retension rought as im pretty happy with everything and
was happy to stay as a customer.
so didn't feel thretening them just for a saving was the righht way to go about it
but reading this forum i managed to view a certain email that gave me direct contact with the right person and within less than 6 hours i got a reply and was promised he would get someone to ring.
the ring came just 1 day after the email
i say well done to virgin for acting so fast i think Loyalty works both ways
as ive been with them for well over 10 years now.
and hoping i will enjoy a further 10 years with them
dont get me wrong there has been problems ect in the past and prob will in the futre
but them problems would happen at some point with no matter who i was with.
better the devil u know i say lolz
no you are correct Rivva m8
i dont care about the 18 month contract
i had no intension of leaving them anyways this is why i didn't go the retension rought about it
i already had a 18 month contract when i changed my package to the vip package some time back