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-   -   virgin media website (https://www.cableforum.uk/board/showthread.php?t=33671556)

hifi2007 03-11-2010 22:42

virgin media website
 
hi guys sorry if ive posted in the wrong section
some time ago virgin had got a website available promising they
could match offers that new and Existing users get
im just woundering if anyone has the web address to hand

at the moment im paying over £90 for vip package with 50 meg broadband
ive just been on there website and seen the same package im on for
£72.90 for the first 6 months

thats over a £20 saving
and as a loyel customer i feel i should also beable to get this deal too

roger skillin 04-11-2010 11:36

Re: virgin media website
 
Why?
That is an offer for the first 6 months, to get new customers the price then goes up so why would you get it

hifi2007 10-11-2010 07:33

Re: virgin media website
 
update

i did indeed get this offer for six months
i emailed a certain person
who then got a certain person to ring me
who then in just 1 day managed to offer me the same deal
but as a loyel customer i feel this is correct
i didn't want to go the retension rought as im pretty happy with everything and
was happy to stay as a customer.
so didn't feel thretening them just for a saving was the righht way to go about it
but reading this forum i managed to view a certain email that gave me direct contact with the right person and within less than 6 hours i got a reply and was promised he would get someone to ring.
the ring came just 1 day after the email

i say well done to virgin for acting so fast i think Loyalty works both ways
as ive been with them for well over 10 years now.
and hoping i will enjoy a further 10 years with them
dont get me wrong there has been problems ect in the past and prob will in the futre
but them problems would happen at some point with no matter who i was with.
better the devil u know i say lolz

BenMcr 10-11-2010 10:22

Re: virgin media website
 
Welcome to your 18 month contract then

pip08456 10-11-2010 11:33

Re: virgin media website
 
Quote:

Originally Posted by BenMcr (Post 35120196)
Welcome to your 18 month contract then

He prolly didn't notice that bit! :D:D:D

Rivva 10-11-2010 12:37

Re: virgin media website
 
Quote:

Originally Posted by pip08456 (Post 35120210)
He prolly didn't notice that bit! :D:D:D

He probably did...

he says he's been with them for well over 10 years and hopes to enjoy a further 10 years with them..

so I don't think 18 months is going to bother him, I could be wrong?

hifi2007 11-11-2010 05:53

Re: virgin media website
 
no you are correct Rivva m8
i dont care about the 18 month contract
i had no intension of leaving them anyways this is why i didn't go the retension rought about it
i already had a 18 month contract when i changed my package to the vip package some time back


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