VIP Package Question

[Telford240]

How much is a VIP package and what exactly do you get. ??

Im currently paying just under £70.00 for.

Phone
TV XL with Sky Sports premium and Sky Sports HD add on (No Movies)
10MB Broadband


Would I be better off upgrading as really want to up my broadband.

Thanks

[devilincarnate]

http://shop.virginmedia.com/bundles/...e-package.html

check this out and the vip pack with 20meg bb is £94.49 and you will need to pay £7 for the sky movies and sports in hd.

But for £96.50 you get the same but with 50meg bb and also the sky sports and movies in hd for no extra charge.

[BenMcr]

Actually VIP 20 is £91.50 a month - not £94.49

[Telford240]

so for a extra £26.00 I will get the Movies and the 50mb added to my account ,do I have to ring or can I upgrade online ??

[devilincarnate]

Originally Posted by Telford240

so for a extra £26.00 I will get the Movies and the 50mb added to my account ,do I have to ring or can I upgrade online ??

Call them on 150 and thinking of leaving us.

Originally Posted by BenMcr

Actually VIP 20 is £91.50 a month - not £94.49

Advance charges £94.49
Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £64.99

--------------------------------------------------------------------------------

Description Date/period Amount
Telephone Line Rental 06 October - 05 November £11.99
Talk International 06 October - 05 November £1.50
Talk Unlimited 06 October - 05 November £7.95
Talk Mobile 06 October - 05 November £1.50
Free Voicemail 06 October - 05 November £0.00
T V Size: X L 06 October - 05 November £24.50
1 Additional V Box 06 October - 05 November £15.00
V+ HD Box 06 October - 05 November £10.00
Add Set Box(es) Discount 06 October - 05 November £-9.50
Phone,T V & B B Saving 06 October - 05 November £-34.95
Broadband Size: X L 06 October - 05 November £37.00

Premium TV channels (Provided by Virgin Media Entertainment) £29.50

--------------------------------------------------------------------------------

Description Date/period Amount
Skymovie 2,SkyMovie 1,Sports 1, 06 October - 05 November £29.50
Sports 2 £0.00

[BenMcr]

Originally Posted by devilincarnate

Advance charges £94.49

Yup, that's because you've had it since before April

There was a £2.99 increase for existing VIP customer back then plus the £2 Sky Premium increase from October

[devilincarnate]

Cheers BEN thanks for the clarification on the charges

[Telford240]

Going to ring, do I just tell them Im want to be on Vip ???

[devilincarnate]

Originally Posted by Telford240

Going to ring, do I just tell them Im want to be on Vip ???

Yes just call up and ask about the vip50 ( they should know what you are on about ) also they may try and charge you for the install and activation. so you may need to go through to the retentions department ( as this is what i did and got the install and activation fees waived )
Hope that it all goes well for you and please post about what happened

[Telford240]

Originally Posted by devilincarnate

Yes just call up and ask about the vip50 ( they should know what you are on about ) also they may try and charge you for the install and activation. so you may need to go through to the retentions department ( as this is what i did and got the install and activation fees waived )
Hope that it all goes well for you and please post about what happened

What would the install be a new modem for the 50mb bb ??

[devilincarnate]

Originally Posted by Telford240

What would the install be a new modem for the 50mb bb ??

What it says on my new contract for the vip50 is:
£40 manned install ( but credit for that )
£49 hd activation fee on the vhd box ( but credit for that )

Some advisors will try and charge for these or just the hd activation.

Just seen this bit in the small print:

Wireless router for XXL: Wireless router and adapter are included in your package. Equipment remains property of Virgin Media. Existing customers not upgrading their package can buy a Virgin Media Hub for £60 or a Wireless N router for £50.

[Telford240]

Prob just need a new modem that would support 50mb as I already have HD installed with sky sports in Hd too

[devilincarnate]

Originally Posted by Telford240

Prob just need a new modem that would support 50mb as I already have HD installed with sky sports in Hd too

The modem will come as part of the upgrade so you will not get charged for the modem

[Andrewcrawford23]

Hay just out of couristy how much would it be for VIP50 plus keeping my old V box just rathe keep it active sicne it a godo samsung box

[devilincarnate]

Originally Posted by Andrewcrawford23

Hay just out of couristy how much would it be for VIP50 plus keeping my old V box just rathe keep it active sicne it a godo samsung box

From what i have read on other threads the same price ( i do not know whether to call you andy or andrew as i prefer to be called andy )