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-   -   VIP Package Question (https://www.cableforum.uk/board/showthread.php?t=33670049)

Telford240 26-09-2010 18:34

VIP Package Question
 
How much is a VIP package and what exactly do you get. ??

Im currently paying just under £70.00 for.

Phone
TV XL with Sky Sports premium and Sky Sports HD add on (No Movies)
10MB Broadband


Would I be better off upgrading as really want to up my broadband.

Thanks

devilincarnate 26-09-2010 18:44

Re: VIP Package Question
 
http://shop.virginmedia.com/bundles/...e-package.html

check this out and the vip pack with 20meg bb is £94.49 and you will need to pay £7 for the sky movies and sports in hd.

But for £96.50 you get the same but with 50meg bb and also the sky sports and movies in hd for no extra charge.

BenMcr 26-09-2010 18:50

Re: VIP Package Question
 
Actually VIP 20 is £91.50 a month - not £94.49

Telford240 26-09-2010 18:57

Re: VIP Package Question
 
so for a extra £26.00 I will get the Movies and the 50mb added to my account ,do I have to ring or can I upgrade online ??

devilincarnate 26-09-2010 19:03

Re: VIP Package Question
 
Quote:

Originally Posted by Telford240 (Post 35098607)
so for a extra £26.00 I will get the Movies and the 50mb added to my account ,do I have to ring or can I upgrade online ??

Call them on 150 and thinking of leaving us.

Quote:

Originally Posted by BenMcr (Post 35098605)
Actually VIP 20 is £91.50 a month - not £94.49

Advance charges £94.49
Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £64.99

--------------------------------------------------------------------------------

Description Date/period Amount
Telephone Line Rental 06 October - 05 November £11.99
Talk International 06 October - 05 November £1.50
Talk Unlimited 06 October - 05 November £7.95
Talk Mobile 06 October - 05 November £1.50
Free Voicemail 06 October - 05 November £0.00
T V Size: X L 06 October - 05 November £24.50
1 Additional V Box 06 October - 05 November £15.00
V+ HD Box 06 October - 05 November £10.00
Add Set Box(es) Discount 06 October - 05 November £-9.50
Phone,T V & B B Saving 06 October - 05 November £-34.95
Broadband Size: X L 06 October - 05 November £37.00

Premium TV channels (Provided by Virgin Media Entertainment) £29.50

--------------------------------------------------------------------------------

Description Date/period Amount
Skymovie 2,SkyMovie 1,Sports 1, 06 October - 05 November £29.50
Sports 2 £0.00

BenMcr 26-09-2010 19:46

Re: VIP Package Question
 
Quote:

Originally Posted by devilincarnate (Post 35098611)
Advance charges £94.49

Yup, that's because you've had it since before April

There was a £2.99 increase for existing VIP customer back then plus the £2 Sky Premium increase from October

devilincarnate 26-09-2010 19:51

Re: VIP Package Question
 
Cheers BEN thanks for the clarification on the charges:)

Telford240 30-09-2010 14:11

Re: VIP Package Question
 
Going to ring, do I just tell them Im want to be on Vip ???

devilincarnate 30-09-2010 14:20

Re: VIP Package Question
 
Quote:

Originally Posted by Telford240 (Post 35100854)
Going to ring, do I just tell them Im want to be on Vip ???

Yes just call up and ask about the vip50 ( they should know what you are on about ) also they may try and charge you for the install and activation. so you may need to go through to the retentions department ( as this is what i did and got the install and activation fees waived )
Hope that it all goes well for you and please post about what happened:D

Telford240 30-09-2010 14:27

Re: VIP Package Question
 
Quote:

Originally Posted by devilincarnate (Post 35100857)
Yes just call up and ask about the vip50 ( they should know what you are on about ) also they may try and charge you for the install and activation. so you may need to go through to the retentions department ( as this is what i did and got the install and activation fees waived )
Hope that it all goes well for you and please post about what happened:D

What would the install be a new modem for the 50mb bb ??

devilincarnate 30-09-2010 14:36

Re: VIP Package Question
 
Quote:

Originally Posted by Telford240 (Post 35100864)
What would the install be a new modem for the 50mb bb ??

What it says on my new contract for the vip50 is:
£40 manned install ( but credit for that )
£49 hd activation fee on the vhd box ( but credit for that )

Some advisors will try and charge for these or just the hd activation.

Just seen this bit in the small print:

Wireless router for XXL: Wireless router and adapter are included in your package. Equipment remains property of Virgin Media. Existing customers not upgrading their package can buy a Virgin Media Hub for £60 or a Wireless N router for £50.

Telford240 30-09-2010 16:31

Re: VIP Package Question
 
Prob just need a new modem that would support 50mb as I already have HD installed with sky sports in Hd too

devilincarnate 30-09-2010 16:56

Re: VIP Package Question
 
Quote:

Originally Posted by Telford240 (Post 35101005)
Prob just need a new modem that would support 50mb as I already have HD installed with sky sports in Hd too


The modem will come as part of the upgrade so you will not get charged for the modem

Andrewcrawford23 30-09-2010 17:31

Re: VIP Package Question
 
Hay just out of couristy how much would it be for VIP50 plus keeping my old V box just rathe keep it active sicne it a godo samsung box

devilincarnate 30-09-2010 18:09

Re: VIP Package Question
 
Quote:

Originally Posted by Andrewcrawford23 (Post 35101056)
Hay just out of couristy how much would it be for VIP50 plus keeping my old V box just rathe keep it active sicne it a godo samsung box

From what i have read on other threads the same price ( i do not know whether to call you andy or andrew as i prefer to be called andy ):erm:


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