Can i speak to somebody in the uk?

tom01793 · 24-02-2010, 13:38

Hi all,

All i want to do is speak to somebody in the uk about ports on my netgear router is there a uk number

24-02-2010, 13:47

usually if you phone in the am you will get through to the english call center

what is the problem ?there are some geeky types on this forum who could help

24-02-2010, 13:48

what model is it?

there will either be a Wan or a Telephone socket and some Lan ports

Peter_ · 24-02-2010, 22:15

Quote:

Originally Posted by tom01793

Hi all,

All i want to do is speak to somebody in the uk about ports on my netgear router is there a uk number

Port forwarding on Virgin supplied routers is unsupported, better asking on a forum than calling in.

Hom3r · 24-02-2010, 22:18

I phoned 150 around noon and got the UK.

24-02-2010, 22:19

Arrr and here was me thinking connection ports lol it is a tad vague lol

eth01 · 26-02-2010, 10:45

Quote:

Originally Posted by Moldova

Port forwarding on Virgin supplied routers is unsupported, better asking on a forum than calling in.

since?

Peter_ · 26-02-2010, 14:02

Quote:

Originally Posted by eth01

since?

The is no training or relevant documentation in place regards port fowarding and as I said it is unsupported and out of scope, we are only there to provide a connection not to take people by the hand and adjust settings in routers.

We would fail quality if we did.