Virgin Media TV and a firm called Objectivity.

[joglynne]

I have come across this article to-day and, as I don't understand what it's talking about or whether the information it contains has any relevance to us as VM TV customers, I thought I would let our members have a look-see for themselves.

http://outbound-call-center.tmcnet.c...pplication.htm

Sorry if this is old news and already posted but I did do a search and couldn't find anything.

[spiderplant]

That's VMTV (Living, Bravo, etc), not the TV service of VM.

[joglynne]

Ah, still clear as mud then.

Thanks spiderplant for explaining that. I have just re-read the article and it still doesn't mean much to me but at least I can rest happily knowing it wasn't referring to some dark nefarious VM scheme to introduce yet more off-shore phone centres.