No torrents for a few days but I still get this rubbish I phoned the helpline was told to wait 30 minutes as im on a mobile I gave up.
---------- Post added at 14:05 ---------- Previous post was at 14:04 ----------
Quote:
Originally Posted by gobbledigook
your low speed isn't due to you being punished for using it - ie you are not being managed as your upload is pretty close to being fine
i would look at other possibilities - get you modem levels here and check yours are ok. do another speedtest whilst connected directly to the modem using a cable and no P2P software or other processes running in the background.
once you have exhausted all other ways of diagnosing and repairing your connection speed - ie file a fault ticket! then you may moan 
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I have posted those already but am quite willing to do it again if u wish.
Whats a fault ticket?.
---------- Post added at 14:08 ---------- Previous post was at 14:05 ----------
Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 2.0 dBmV
Downstream SNR : 40.0 dB
Upstream Lock : Locked
Upstream Channel ID : 6
Upstream Frequency : 37488000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 49.0 dBmV
Upstream Mini-Slot Size : 2
---------- Post added at 15:41 ---------- Previous post was at 14:08 ----------
This is just over an hour later.
Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 0.2 dBmV
Downstream SNR : 40.0 dB
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 52.5 dBmV
Upstream Mini-Slot Size : 2