Advice/level check please?

KungFuKitty · 22-10-2009, 10:14

Hey guys

I've had a few probs over the last couple of days, wondering if i should ask an engineer to come out? Could you check my levels and possibly give some advice please?

Had a problem around a month ago, net was off for half a day, rang up and was told to wait it out as there's a problem in my area - got refunded a fiver lol, issue seemed to be solved.

Yesterday same kinda thing happend, ready light blinking away and wouldn't lock on. Waited 20 mins and no joy so rang it in, waited 20 mins to get through to faults in which time it resolved itself

, locked on and seemingly okay.

Today around the same time 9-11am(ish) was playing on PS3 (Uncharted 2 Multiplayer ) and got signed out of the PSN, checked my internet by running a few tests.. exetremely slow and fluctuating all over the place, hoping it'll 'resolve itself' again within the next hour.
/End story, lol.

Ambit 256

== Info ==

Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 1.1.2c
Software Version : 2.111.1001
Hardware Version : 1.9

== Downstream ==

Downstream Lock : Locked
Downstream Channel Id : 50
Downstream Frequency : 315000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 13.8 dBmV
Downstream SNR : 42.7 dB

== Upstream ==

Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25808000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 31.5 dBmV
Upstream Mini-Slot Size : 2

== Operation Config ==

Network Access : Allowed
Maximum Downstream Data Rate : 0
Maximum Upstream Data Rate : 0
Maximum Upstream Channel Burst : 0
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Enabled

Going through WRT54GL Linksys Router (wired) on Tomato firm' v1.25

Thank you to whomever answers

~ Kfk.

Edit: Now it seems okay, atleast for the moment? Wth happens to my net for an hour? o.o

webcrawler2050 · 22-10-2009, 10:35

Looks like your downstream power level is two high and your upstream power is too low. Get on the blower to get a tech out.

Badders · 22-10-2009, 11:00

Quote:

Maximum Downstream Data Rate : 0
Maximum Upstream Data Rate : 0
Maximum Upstream Channel Burst : 0

Why are these zero? Mine are set to 20480000, 768000 and 3044

AbyssUnderground · 22-10-2009, 14:29

Quote:

Originally Posted by Badders

Why are these zero? Mine are set to 20480000, 768000 and 3044

Its a bug in the firmware/config. Don't worry about it.

Downstream is far too high. You need a tech to fix it.

Badders · 22-10-2009, 15:13

I guess that's why mine is OK

Quote:

Software Version : 2.111.1002

KungFuKitty · 22-10-2009, 23:41

Done a few speedtests this evening and it keeps coming up pretty good, if it wasn't for that cutout around 9am i've had 2 days in a row i'd be happy, still unsure what to do.. could anyone explain the high downstream prob better please?
Thank you

Sephiroth · 22-10-2009, 23:51

http://www.go2log.com/blog/?p=71

Have a look at the very lucid explanation at the above link.

KungFuKitty · 23-10-2009, 08:58

Quote:

Originally Posted by Sephiroth

http://www.go2log.com/blog/?p=71

Have a look at the very lucid explanation at the above link.

Ah! okay! Thanks very much mate, had a good read through and will book a tech today for sometime next week.
Thanks very much to all that advised

- Kfk.