Hey guys

I've had a few probs over the last couple of days, wondering if i should ask an engineer to come out? Could you check my levels and possibly give some advice please?
Had a problem around a month ago, net was off for half a day, rang up and was told to wait it out as there's a problem in my area - got refunded a fiver lol, issue seemed to be solved.
Yesterday same kinda thing happend, ready light blinking away and wouldn't lock on. Waited 20 mins and no joy so rang it in, waited 20 mins to get through to faults in which time it resolved itself

, locked on and seemingly okay.
Today around the same time 9-11am
(ish) was playing on PS3
(Uncharted 2 Multiplayer
) and got signed out of the PSN, checked my internet by running a few tests.. exetremely slow and fluctuating all over the place, hoping it'll '
resolve itself' again within the next hour.
/End story, lol.
Ambit 256
== Info ==- Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
- Boot Code Version : 1.1.2c
- Software Version : 2.111.1001
- Hardware Version : 1.9
== Downstream ==- Downstream Lock : Locked
- Downstream Channel Id : 50
- Downstream Frequency : 315000000 Hz
- Downstream Modulation : QAM256
- Downstream Symbol Rate : 6952 Ksym/sec
- Downstream Interleave Depth : taps12Increment17
- Downstream Receive Power Level : 13.8 dBmV
- Downstream SNR : 42.7 dB
== Upstream ==- Upstream Lock : Locked
- Upstream Channel ID : 1
- Upstream Frequency : 25808000 Hz
- Upstream Modulation : QAM16
- Upstream Symbol Rate : 2560 Ksym/sec
- Upstream transmit Power Level : 31.5 dBmV
- Upstream Mini-Slot Size : 2
== Operation Config ==- Network Access : Allowed
- Maximum Downstream Data Rate : 0
- Maximum Upstream Data Rate : 0
- Maximum Upstream Channel Burst : 0
- Maximum Number of CPEs : 1
- Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Enabled
Going through WRT54GL Linksys Router (wired) on Tomato firm' v1.25
Thank you to whomever answers

~ Kfk.
Edit: Now it seems okay, atleast for the moment? Wth happens to my net for an hour? o.o