22-09-2007, 10:43
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#1
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Inactive
Join Date: Apr 2006
Services: TV: XL, V+, Phone M, Broadband 2mg, Virgin Mob
Posts: 19
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V+, moving house
Hi
We have had V+ installed for £150, we are on XL TV package so pay no monthly charge, could anyone tell me: Do we own the box? can we take it with us if we move house? If we move house and take the box do we have to pay another £150?
Thanks for any answers.
Magpieman
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22-09-2007, 15:37
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#2
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Inactive
Join Date: Dec 2005
Location: Sheffield
Services: 1 V+ Box, 1 V Box, XL TV, L Broadband, L Phone, Sony Erricson C902 Vodafone Contract
Posts: 1,580
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Re: V+, moving house
You dont own the box virgin do the £150 was just an installation cost. When you move house just phone up VM and they should transfer your account for free
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22-09-2007, 16:24
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#3
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Inactive
Join Date: Apr 2006
Services: TV: XL, V+, Phone M, Broadband 2mg, Virgin Mob
Posts: 19
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Re: V+, moving house
Thanks for that, much appreciated.
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26-10-2008, 13:51
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#4
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Inactive
Join Date: Oct 2008
Posts: 1
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Re: V+, moving house
Old bump, but slight variation on the same topic.
Moved back into my parents about a year ago, sorted myself out with V+ as the additional box, but now I'm moving back out.
Can't transfer my mums account, so will be setting up my own account at new address, can I take the V+ with me?
Only paid for the git about 4 months ago
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28-10-2008, 17:53
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#5
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Inactive
Join Date: Aug 2008
Services: TiVo, V+, XXL BB, XL TV, XL Telco 3x Cisco HD
Posts: 285
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Re: V+, moving house
You should be able to, could be a bit complicated mind. Worth giving Virgin a ring, get through to someone who knows what they are doing and your on to a winner
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28-10-2008, 17:59
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#6
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Guest
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Re: V+, moving house
As the V+ is registered to your mums account it will ahve to stay there and you will have to set a new account with fresh new equipment and fresh charges
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02-11-2008, 12:54
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#7
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Guest
Location: Loughboro' Leics (xNTL)
Services: Philips 42" +XLTV +10 meg B.B. +Lrg Phone + caller ID +Tivo £52
+Xbox 360 60 gig
+200w Sub
Posts: n/a
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Re: V+, moving house
Quote:
Originally Posted by Fra-T
.. can I take the V+ with me?
Only paid for the git about 4 months ago 
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VM have to be seen to act reasonably - and it's a reasonable request - so ask em
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