V+, moving house
 

Hi

We have had V+ installed for £150, we are on XL TV package so pay no monthly charge, could anyone tell me: Do we own the box? can we take it with us if we move house? If we move house and take the box do we have to pay another £150?

Thanks for any answers.

Magpieman

Re: V+, moving house
 

You dont own the box virgin do the £150 was just an installation cost. When you move house just phone up VM and they should transfer your account for free

Re: V+, moving house
 

Thanks for that, much appreciated.

Re: V+, moving house
 

Old bump, but slight variation on the same topic.

Moved back into my parents about a year ago, sorted myself out with V+ as the additional box, but now I'm moving back out.

Can't transfer my mums account, so will be setting up my own account at new address, can I take the V+ with me?

Only paid for the git about 4 months ago :td:

Re: V+, moving house
 

You should be able to, could be a bit complicated mind. Worth giving Virgin a ring, get through to someone who knows what they are doing and your on to a winner :)

Re: V+, moving house
 

As the V+ is registered to your mums account it will ahve to stay there and you will have to set a new account with fresh new equipment and fresh charges

Re: V+, moving house
 

VM have to be seen to act reasonably - and it's a reasonable request - so ask em

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