windows xp stop error 8e

tvout · 08-10-2008, 03:02

i wondered if anyone might have any idea on this one.
Basically the HD died but i recovered the contents by imaging onto a larger drive.
Thing was both now and on the old hd before it failed, it was blue screening just as the windows desktop appeared and startup items were starting to appear in the taskbar.
I've done chkdsk. It boots into safe mode fine. I've tried disabling startup items in msconfig. Not sure what it could be. I thought about graphics drivers but they would have loaded before surely? I tried creating a new profile and that also blue screened.

Acathla · 08-10-2008, 03:41

8e is a KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usually means hardware compatibility error. Driver update etc...
What happens in safe mode?

Other ideas, different RAM, re-seat RAM, reduce RAM...

boroboi · 08-10-2008, 03:47

Sounds like a driver problem to me, the driver loads moments before the welcome screen appears so thats likely when any errors are going to occur.

In safe mode, it uses a generic software VGA driver so you're unlikely to see any errors related to the main driver in safe mode since it doesnt load at all.

What i'd do first is start up in safe mode and uninstall the driver. You can download a program called driver sweeper from Guru3d... make sure you delete all remnants of the driver and reboot... go back into safe mode, do it again just to make sure they've all been found and deleted, then you should be safe to boot up normally and install the VGA drivers once more.

Oh also, what manufacturer is your GPU from?

tvout · 08-10-2008, 12:19

Quote:

Originally Posted by Acathla

8e is a KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usually means hardware compatibility error. Driver update etc...
What happens in safe mode?

Safe mode works fine. You can use it all as normal.

I've tried reseating the memory and swapping it round etc.

---------- Post added at 11:19 ---------- Previous post was at 11:15 ----------

Quote:

Originally Posted by boroboi

Sounds like a driver problem to me, the driver loads moments before the welcome screen appears so thats likely when any errors are going to occur.

In safe mode, it uses a generic software VGA driver so you're unlikely to see any errors related to the main driver in safe mode since it doesnt load at all.

What i'd do first is start up in safe mode and uninstall the driver. You can download a program called driver sweeper from Guru3d... make sure you delete all remnants of the driver and reboot... go back into safe mode, do it again just to make sure they've all been found and deleted, then you should be safe to boot up normally and install the VGA drivers once more.

Oh also, what manufacturer is your GPU from?

It's an NVidia GeForce MX 420. The issue happens as soon as you go into the profile now as I disabled startup items etc. Before it would load the desktop background then load a couple of items in the taskbar and blue screen, now it does it as soon as you click on the profile.

Acathla · 08-10-2008, 14:05

Safe Mode
Remove your nVidia driver
Normal Boot
Cancel New Hardware Found Wizard
Download most recent nVidia drivers and install

tvout · 08-10-2008, 14:37

Cracked it...simply a case of using Hijack This and removing some odd startup items. I don't know what specifically, possibly an out of date version of Norton AV or some spyware/trojan app. It's all fine now...

tvout · 08-10-2008, 16:51

Oh well...spoke to soon. Removed 81 viruses using NOD32 online scanner as well as some BHOs etc. and after a reboot...
"Windows could not start because the following is missing or corrupt:
C:\WINDOWS\SYSTEM\CONFIG

Doing yet another Chkdsk /r to try and sort that out...

(It's not my PC by the way :o))

Dai · 08-10-2008, 17:25

You could try SFC /SCANNOW from the run box to check key system files. This will almost certainly require the XP cd. (and safe mode by the sound of it)

Since the error message indicates a corrupt hive this may not be the answer. You may wish to try a repair from the XP console if the SFC does not work.

Axegrinder · 08-10-2008, 17:25

You will have to do a repair install of XP.

tvout · 08-10-2008, 17:56

Quote:

Originally Posted by DaiNasty

You could try SFC /SCANNOW from the run box to check key system files. This will almost certainly require the XP cd. (and safe mode by the sound of it)

Since the error message indicates a corrupt hive this may not be the answer. You may wish to try a repair from the XP console if the SFC does not work.

Great minds think alike! The chkdsk allowed Windows to boot. I'm running sfc /scannow now in normal Windows. It's hopefully just a bit of a mess left over from the viruses/trojans etc being removed.

boroboi · 08-10-2008, 20:28

Just to be sure, id definately recommend downloading malwarebyte's anti-malware scanner just incase. It finds things even Spybot can't find, so if theres anything else dormant in you're PC, it will get rid and you shouldnt have a problem.

Dai · 08-10-2008, 20:51

Quote:

Originally Posted by boroboi

Just to be sure, id definately recommend downloading malwarebyte's anti-malware scanner just incase. It finds things even Spybot can't find, so if theres anything else dormant in you're PC, it will get rid and you shouldnt have a problem.

2nd vote from me for the malwarebytes tool. That and superantispyware are my killers of choice at the moment.

tvout · 08-10-2008, 21:07

Quote:

Originally Posted by DaiNasty

2nd vote from me for the malwarebytes tool. That and superantispyware are my killers of choice at the moment.

I like Super Antispyware definitely. Found that removed more than just the cookies found by Spybot and Ad-aware. I also like Ewido Online Scanner...

smee init · 09-10-2008, 01:35

Hi, instead of doing recovery console chkdsk /r u could do a full rebuild keeping all your data without having to mess around with backups have a look at this link step by step guide http://www.informationweek.com/news/...leID=189400897