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Old 17-08-2008, 10:48   #1
Hondacurver
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Cable modem query
Had NTL out last week and engineer brought 256 cable modem, can anyone explain what the event log is telling me? Seems to want to upgrade but cannot.

Here Is Event Log From Modem


First TimeLast TimePriorityDescription
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Information (7)CableModem software upgrade failed
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Error (4)SW upgrade Failed after download - Incompatible SW file
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Information (7)SW dload: Invalid image signature!
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Notice (6)SW Download INIT - Via Config file cmreg-ntlhm250-bund03.cm
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)CableModem software download started
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)Software upgrade has started.
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)A software upgrade filename was specified in the config file.
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Authorized
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Registration complete!
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)We registered with a DOCSIS 1.0 config file!
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Received a REG-RSP message from the CMTS...
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Sending a REG-REQ to the CMTS...
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)CableModem SNMP configure complete
Sun Aug 17 09:31:38 2008 Sun Aug 17 09:31:38 2008 Information (7)IP init completed ok
Sun Aug 17 09:31:38 2008 Sun Aug 17 09:31:38 2008 Information (7)CableModem TFTP init ok
Time Not EstablishedTime Not EstablishedError (4)ToD request sent- No Response received
Time Not EstablishedTime Not EstablishedInformation (7)CableModem DHCP client init ok
Time Not EstablishedTime Not EstablishedCritical (3)DHCP WARNING - Non-critical field invalid in response.
Time Not EstablishedTime Not EstablishedInformation (7)MAP w/initial maintenance region received
Time Not EstablishedTime Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedTime Not EstablishedInformation (7)MAP w/initial maintenance region received
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)Beginning initial ranging...
Time Not EstablishedTime Not EstablishedInformation (7)downstream time sync acquired...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)starting ds time sync acquisition...
Time Not EstablishedTime Not EstablishedInformation (7)Locked on the downstream. Waiting for UCDs...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream lock ok
Time Not EstablishedTime Not EstablishedInformation (7)Sync Start

Thanks in advance

Paul
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Old 17-08-2008, 11:19   #2
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Re: Cable modem query
Most likely it's for another modem - upgrades are broadcast and the appropriate modems install them.
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Old 17-08-2008, 11:45   #3
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Re: Cable modem query
Quote:
Originally Posted by Hondacurver View Post
Had NTL out last week and engineer brought 256 cable modem, can anyone explain what the event log is telling me? Seems to want to upgrade but cannot.

Here Is Event Log From Modem


First TimeLast TimePriorityDescription
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Information (7)CableModem software upgrade failed
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Error (4)SW upgrade Failed after download - Incompatible SW file
Sun Aug 17 09:31:44 2008 Sun Aug 17 09:31:44 2008 Information (7)SW dload: Invalid image signature!
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Notice (6)SW Download INIT - Via Config file cmreg-ntlhm250-bund03.cm
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)CableModem software download started
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)Software upgrade has started.
Sun Aug 17 09:31:42 2008 Sun Aug 17 09:31:42 2008 Information (7)A software upgrade filename was specified in the config file.
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Authorized
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Registration complete!
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)We registered with a DOCSIS 1.0 config file!
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Received a REG-RSP message from the CMTS...
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)Sending a REG-REQ to the CMTS...
Sun Aug 17 09:31:41 2008 Sun Aug 17 09:31:41 2008 Information (7)CableModem SNMP configure complete
Sun Aug 17 09:31:38 2008 Sun Aug 17 09:31:38 2008 Information (7)IP init completed ok
Sun Aug 17 09:31:38 2008 Sun Aug 17 09:31:38 2008 Information (7)CableModem TFTP init ok
Time Not EstablishedTime Not EstablishedError (4)ToD request sent- No Response received
Time Not EstablishedTime Not EstablishedInformation (7)CableModem DHCP client init ok
Time Not EstablishedTime Not EstablishedCritical (3)DHCP WARNING - Non-critical field invalid in response.
Time Not EstablishedTime Not EstablishedInformation (7)MAP w/initial maintenance region received
Time Not EstablishedTime Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedTime Not EstablishedInformation (7)MAP w/initial maintenance region received
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)Beginning initial ranging...
Time Not EstablishedTime Not EstablishedInformation (7)downstream time sync acquired...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream sync ok
Time Not EstablishedTime Not EstablishedInformation (7)starting ds time sync acquisition...
Time Not EstablishedTime Not EstablishedInformation (7)Locked on the downstream. Waiting for UCDs...
Time Not EstablishedTime Not EstablishedInformation (7)Downstream lock ok
Time Not EstablishedTime Not EstablishedInformation (7)Sync Start

Thanks in advance

Paul
doesn't mean anything to you. ignore it.
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Old 17-08-2008, 12:21   #4
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Re: Cable modem query
256's seem to like to do this often been advised ignore it wont do any harm to your service
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Old 17-08-2008, 14:24   #5
whydoIneedatech
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Re: Cable modem query
Be careful of reading modem logs, because what happens when you reboot your modem is that every single update for that modem is received at the same time giving you those worrying logs.

My modem is a Motorola and if I look in my logs I will find some with the Date stamp of 1970 and we did not have broadband then.
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