26-06-2007, 16:31
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#1
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Inactive
Join Date: Jun 2007
Posts: 4
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My email address
Hiya,
Couldn't seem to find this info anywhere else so hope it hasn't been answered already...
What the heck is my email address? I just signed up and got all the rubbish through and they've just installed it...Services work fine but I need to set up billing and what-not...and online I need a @virgin.net email address and I have no idea what it should be!!! I can't seem to get support without it either so I'm sorta stuck for ideas!
Thanks
Ed
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26-06-2007, 16:49
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#2
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Inactive
Join Date: Dec 2004
Posts: 3,403
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Re: My email address
Ed, what type of service do you have, you say you want a Virgin.net, can I assume you have ADSL then?
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04-07-2007, 17:02
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#3
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Inactive
Join Date: Jun 2007
Posts: 4
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Re: My email address
Well I just signed up to virgin media (not transferred from another service like telewest), the only reason I want a virgin.net email is so that I can login online and change my billing info etc....have a broadband & TV service...thanks
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05-07-2007, 16:55
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#4
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Inactive
Join Date: Jun 2007
Posts: 4
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Re: My email address
on cable....
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09-07-2007, 09:39
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#5
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Inactive
Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 1,125
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Re: My email address
are you on VM cable ot VM adsl?
if it i cable then you will not get an @virgin.net email address
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09-07-2007, 15:42
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#6
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Inactive
Join Date: Dec 2004
Posts: 3,403
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Re: My email address
You won't get a Virgin.net email address on cable, you'll get @ntlworld.com for ex ntl or @blueyonder.co.uk for ex TW.
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10-07-2007, 09:37
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#7
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Inactive
Join Date: Mar 2004
Location: Swansea
Age: 50
Services: Inhumations, for the right price
Posts: 517
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Re: My email address
Due to DPA requirements, no VM staff member could give you that info via the forum.
If you ring tech support (yes I know that it's premium rate) one of us could help you as we can clear DPA over the phone.
It shouldn't take more than about 3 minutes.
Tech_Boy
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12-07-2007, 16:43
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#8
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Inactive
Join Date: Jun 2007
Posts: 4
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Re: My email address
cool....its just all the help documents are for people who had the service before it became VM...a bit stupid in my opinion but there you go! thanks guys...
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