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just ordered this package but need help
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Old 20-02-2007, 10:37   #1
hardtarget
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just ordered this package but need help

well just ordered

tv xl including sky sports and movies
phone line xl
broadband 4mb
v+ box plus keep old box
£63 a month

but then i called again 5 minutes later to check everything over and they had no records of sky sports and sky movies

he said that they might be switched on when the v+ box is installed so i should wait and see but i aint sure what to believe,
can anyone clear me on this?

infact none of my tv channels have been switched on cos i was on the free pckage
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Old 20-02-2007, 13:35   #2
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Re: just ordered this package but need help

The change of services will happen on the day of the install and also the upgrade of the channels.
I would give them another call and confirm the services or wait till it goes in and check the services with the engineer ,if they are missing get the services added on the day .
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Old 20-02-2007, 13:53   #3
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Re: just ordered this package but need help

Quote:
Originally Posted by hardtarget View Post
well just ordered

tv xl including sky sports and movies
phone line xl
broadband 4mb
v+ box plus keep old box
£63 a month

but then i called again 5 minutes later to check everything over and they had no records of sky sports and sky movies

he said that they might be switched on when the v+ box is installed so i should wait and see but i aint sure what to believe,
can anyone clear me on this?

infact none of my tv channels have been switched on cos i was on the free pckage
please let me know how it goes - that is a very tempting deal - when is your install due?
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Old 20-02-2007, 14:55   #4
dwheeler
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Re: just ordered this package but need help

How on earth did you get that package for that price? Are you signing up as a new customer and getting some kind of discount for a certain amount of months? I tried to get the same sort of package but they wanted to charge me £79 and that didn't include Movies or the extra STB.

D
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Old 20-02-2007, 15:17   #5
jackie105
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Re: just ordered this package but need help

I changed over to..
TV XL plus sports and movies
2 Meg BB
Talk 24 phone XL
V+ with free install
For £63.59 a month.
I already had movies and the Sports channels came on IMMMEDIATELY.
No waiting for V+ install (march 1st).
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Old 21-02-2007, 09:38   #6
dwheeler
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Re: just ordered this package but need help

How do you get the £63 package that includes Sports, Movies, 4Mb broadband, phone line, v+ and extra STB?? Is this some kind of special deal or has a bit of bartering been going on?
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Old 21-02-2007, 11:47   #7
hardtarget
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Re: just ordered this package but need help

all i said was the i might switch to sky
he then offered me this deal straightaway

but for some reason i dont trust them,
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