help!

potz · 18-12-2006, 21:28

my conx as been bad for ages playing online games is horid
does this mean theres a problem from my pc to main box in the street?

1 <1 ms <1 ms <1 ms 192.168.0.1
2 47 ms 27 ms 33 ms 10.90.72.1
3 55 ms * 64 ms oldh-t2cam1-b-v117.inet.ntl.com [80.5.164.197]
4 160 ms 78 ms * manc-t3core-1b-ge-112-0.inet.ntl.com [195.182.175.101]
5 37 ms 41 ms * man-bb-b-so-020-0.inet.ntl.com [213.105.242.245]
6 * 26 ms 37 ms lee-bb-a-so-200-0.inet.ntl.com [213.105.175.141]
7 30 ms 28 ms 71 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
8 40 ms 59 ms 106 ms tele-ic-2-as0-0.inet.ntl.com [62.253.184.6]
9 41 ms 70 ms 78 ms 212.250.14.42
10 153 ms * 63 ms g1-1-6.er01.tn5.bb.pipex.net [62.72.140.142]
11 30 ms 38 ms 70 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.241.14]
12 48 ms 83 ms 47 ms 195.149.21.141

Paul K · 18-12-2006, 21:52

Where are you geographically, what do you connect through (STB or SACM), what hardware is connected to your BB, what O/S are you running and what firewall/AV etc are running?

potz · 18-12-2006, 22:21

Manchester,Salford
Running XP Pro SP2
AVG 7.5 was useing Kaspersky
Spybot plus S&D
pc is all nice n clean and running fine
Cable modem 10 meg
(d/l is fine to the max on giga news)
was useing a router but taken it out to test it from Modem to pc straight into it and still same 2nd hop is very bad and thats the green box outside
1 <1 ms <1 ms <1 ms 192.168.0.1
2 17 ms 9 ms 93 ms 10.90.72.1
thats to ntlworld.com

i finally got fed up before and rang ntl spoke to some nice guy who says some1 will come see me tomorrow afternoon cos he did a few tests from his end and said pings is very high from first few hops, lets see and hope!. i hope he tries to fob me off with some (its your pc, ****) ill kidnapp him and rape his van

18-12-2006, 22:36

I get

Code:

12/18/06 22:20:55 
Trace 195.149.21.141 ...
 1 192.168.1.1       0ms    0ms    0ms  TTL:  0  (No rDNS)
 2 10.249.136.1      7ms   10ms    8ms  TTL:  0  (No rDNS)
 3 82.13.48.65      12ms   11ms   12ms  TTL:  0  (nott-t2cam2-a-v613.inet.ntl.com ok)
 4 195.182.175.129  12ms   32ms   11ms  TTL:  0  (nott-t3core-1a-ge-110-0.inet.ntl.com ok)
 5 213.105.174.169   *     17ms   13ms  TTL:  0  (lee-bb-a-so-020-0.inet.ntl.com ok)
 6 62.253.185.238   18ms   47ms   19ms  TTL:  0  (pop-bb-b-so-100-0.inet.ntl.com ok)
 7 62.253.184.6     16ms   16ms   19ms  TTL:  0  (tele-ic-2-as0-0.inet.ntl.com ok)
 8 212.250.14.42    19ms   18ms   18ms  TTL:  0  (No rDNS)
 9 62.72.140.142    18ms   18ms   18ms  TTL:  0  (g1-1-6.er01.tn5.bb.pipex.net ok)
10 212.241.241.14   17ms   18ms   18ms  TTL:  0  (ge-0-0-0-3801.jolt-gw.cust.pipex.net fraudulent rDNS)
11 195.149.21.141   19ms   22ms   17ms  TTL: 54  (No rDNS)

so it does look like you have some packet loss, somewhere - 'where' is, presumably, the problem

also the routing on that 212.250 hop, may be a factor ??

potz · 19-12-2006, 14:00

what a bag of ****, guy turns up just now show him the bad first hops and he looked clueless he didnt even no what i was showing him, he then said ill pass it on to the network engineer they will be here in next few days, BT line just been orderd im off to Nildram

**Hugh** · 19-12-2006, 14:27

Quote:

Originally Posted by potz

what a bag of ****, guy turns up just now show him the bad first hops and he looked clueless he didnt even no what i was showing him, he then said ill pass it on to the network engineer they will be here in next few days, BT line just been orderd im off to Nildram

What states his van in?

r00t · 19-12-2006, 15:56

potz not all tech's, those that fit cable & modems are computer buffs. So he may not have known about what you were showing him, tracert,pings etc..

You'd be best showing/explaining your findings to TSC.

potz · 20-12-2006, 23:10

Iv finally gave up and got me a BT line coming back in Jan and going back to adsl with nildram or Pipex. This tracert was just done at 11pm was worse at 5 6 7 8 9 the Tech that did end up coming said all is ok at base but he would be back on Thur to do some test! bibi!

Code:

 
  1    68 ms    60 ms    18 ms  10.90.72.1
  2    18 ms    69 ms    15 ms  oldh-t2cam1-b-v117.inet.ntl.com [80.5.164.197]
  3    29 ms    30 ms    28 ms  manc-t3core-1b-ge-112-0.inet.ntl.com [195.182.175.101]
  4    30 ms    22 ms    54 ms  man-bb-b-so-020-0.inet.ntl.com [213.105.242.245]
  5   108 ms   103 ms    18 ms  bir-bb-a-so-000-0.inet.ntl.com [62.253.185.133]
  6    71 ms    40 ms    52 ms  win-bb-b-so-110-0.inet.ntl.com [62.253.185.142]
  7    61 ms    72 ms    19 ms  win-dc-b-v900.inet.ntl.com [62.253.188.166]
  8    23 ms    34 ms    18 ms  www.ntlworld.com [212.250.162.12]