help!
 

my conx as been bad for ages playing online games is horid
does this mean theres a problem from my pc to main box in the street?

1 <1 ms <1 ms <1 ms 192.168.0.1
2 47 ms 27 ms 33 ms 10.90.72.1
3 55 ms * 64 ms oldh-t2cam1-b-v117.inet.ntl.com [80.5.164.197]
4 160 ms 78 ms * manc-t3core-1b-ge-112-0.inet.ntl.com [195.182.175.101]
5 37 ms 41 ms * man-bb-b-so-020-0.inet.ntl.com [213.105.242.245]
6 * 26 ms 37 ms lee-bb-a-so-200-0.inet.ntl.com [213.105.175.141]
7 30 ms 28 ms 71 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
8 40 ms 59 ms 106 ms tele-ic-2-as0-0.inet.ntl.com [62.253.184.6]
9 41 ms 70 ms 78 ms 212.250.14.42
10 153 ms * 63 ms g1-1-6.er01.tn5.bb.pipex.net [62.72.140.142]
11 30 ms 38 ms 70 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.241.14]
12 48 ms 83 ms 47 ms 195.149.21.141

Re: help!
 

Where are you geographically, what do you connect through (STB or SACM), what hardware is connected to your BB, what O/S are you running and what firewall/AV etc are running?

Re: help!
 

Manchester,Salford
Running XP Pro SP2
AVG 7.5 was useing Kaspersky
Spybot plus S&D
pc is all nice n clean and running fine
Cable modem 10 meg
(d/l is fine to the max on giga news)
was useing a router but taken it out to test it from Modem to pc straight into it and still same 2nd hop is very bad and thats the green box outside
1 <1 ms <1 ms <1 ms 192.168.0.1
2 17 ms 9 ms 93 ms 10.90.72.1
thats to ntlworld.com

i finally got fed up before and rang ntl spoke to some nice guy who says some1 will come see me tomorrow afternoon cos he did a few tests from his end and said pings is very high from first few hops, lets see and hope!. i hope he tries to fob me off with some (its your pc, ****) ill kidnapp him and rape his van

Re: help!
 

I get


so it does look like you have some packet loss, somewhere - 'where' is, presumably, the problem ;)

also the routing on that 212.250 hop, may be a factor ??

Re: help!
 

what a bag of ****, guy turns up just now show him the bad first hops and he looked clueless he didnt even no what i was showing him, he then said ill pass it on to the network engineer they will be here in next few days, BT line just been orderd im off to Nildram

Re: help!
 

What states his van in? :D

Re: help!
 

potz not all tech's, those that fit cable & modems are computer buffs. So he may not have known about what you were showing him, tracert,pings etc..

You'd be best showing/explaining your findings to TSC.

Re: help!
 

Iv finally gave up and got me a BT line coming back in Jan and going back to adsl with nildram or Pipex. This tracert was just done at 11pm was worse at 5 6 7 8 9 the Tech that did end up coming said all is ok at base but he would be back on Thur to do some test! bibi!