Just got this e-mail

susie r · 24-07-2005, 22:22

This just turned up in my inbox, It's obviously not for real as it was sent to numerous ntlworld.com accounts, how do I go about reporting it???

Dear valued PayPal. member:

PayPal. is committed to maintaining a safe environment for its community of
buyers and sellers. To protect the security of your account, PayPal employs
some of the most advanced security systems in the world and our anti-fraud
teams regularly screen the PayPal system for unusual activity.

Recently, our Account Review Team identified some unusual activity in your
account. In accordance with PayPal's User Agreement and to ensure that your
account has not been compromised, access to your account was limited. Your
account access will remain limited until this issue has been resolved. This
is a fraud prevention measure meant to ensure that your account is not
compromised.

In order to secure your account and quickly restore full access, we may
require some specific information from you for the following reason:

We would like to ensure that your account was not accessed by an
unauthorized third party. Because protecting the security of your account
is our primary concern, we have limited access to sensitive PayPal account
features. We understand that this may be an inconvenience but please
understand that this temporary limitation is for your protection.

Case ID Number: PP-069-848-295

We encourage you to log in and restore full access as soon as possible.
Should access to your account remain limited for an extended period of
time, it may result in further limitations on the use of your account.

However, failure to restore your records will result in account suspension.
Please update your records on or before July 30 2005 .

Once you have updated your account records, your PayPal session will not be
interrupted and will continue as normal.

To update your Paypal records click on the following link:

https://www.paypal.com/cgi-bin/webscr?cmd=_login-run

Thank you for your prompt attention to this matter. Please understand that
this is a security measure meant to help protect you and your account. We
apologize for any inconvenience.

SLM · 24-07-2005, 22:27

first question, may sound silly but have you a pp acct, if so report it to pp however they are not asking you to send them your acct details so it could be an ok mail, do not use there link just in case it is bogus but go to your acct by typing in the address.

24-07-2005, 22:27

Forward the full e-mail (i.e. including headers) to spoof@paypal.com

susie r · 24-07-2005, 22:30

Yes I have a paypal account, but not used it for over a year, it was the senders addy that got me suspicious, (PayPal Ltd [qfhbgv@hotmail.com])

SLM · 24-07-2005, 22:32

I would report that as John says, that looks well suspect.

susie r · 24-07-2005, 22:35

Thanks, have just done that.

25-07-2005, 08:48

There are known spoofers of paypal accounts (even ones that appear seemingly genuine). Only last week I had one asking me to confirm my paypal account details... and interestingly enough asking for my email account password (do I have "stupid" written on my forehead?).

PayPal are aware of the problem and working real hard to minimise this kind of issue. If you check their website they have details on what to do (incl sending the email to the spoof section - details as per John's post). Also, they duplicate every email they send to you into your message account which you can collect by logging in... so if it's not been sent there then it's not genuine. They'll probably tell you all this when they reply to your "spoof report" as I had a detailed response only last week when I reported my issue to them.

ntluser · 25-07-2005, 10:22

There are lots of Phishing & scam e-mails going around. This link is to a site which gives information about who to contact to report them:-

http://banspam.javawoman.com/report3/scam3.html

Should be useful not only for Paypal & Ebay scams but others too.

Hope forum members find this useful.