Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | DVD Recorders

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service
Register FAQ Community Calendar

'Program information Unavailable'
Reply
 
Thread Tools
Old 11-03-2005, 01:10   #1
fadeout
Inactive
 
Join Date: Mar 2005
Posts: 2
fadeout is an unknown quantity at this point
'Program information Unavailable'

Im sorry if this has been discussed before, but nearly 50% of the time when i look at 'at a glance' 99% of the channels just say 'program information unavailable' - does anyone know why this happens or how i can solve it?

btw im using a silver samsung stb
fadeout is offline   Reply With Quote
Advertisement
Old 11-03-2005, 01:14   #2
MovedGoalPosts
Inactive
 
MovedGoalPosts's Avatar
 
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
Re: 'Program information Unavailable'

to Cable Forum

Unfortunately this is an issue with ntl's network. the EPG (Electronic Program Guide) is notoriously slow at downloading, and frequently gets out of syncronisation. Sometimes it will catch up eventually, if you wait long enough. Other times you might even find a reboot is needed, (which may or may not work) especially when the EPG swears blind its say 6:00 pm and yet it isn in fact 9:00pm. It's one of the most useless aspects on ntl's digi TV service.

The STB type, Samsung or PACE seems to make little difference, altough some say the Samsung loads a tad quicker.
MovedGoalPosts is offline   Reply With Quote
Old 15-03-2005, 01:58   #3
fadeout
Inactive
 
Join Date: Mar 2005
Posts: 2
fadeout is an unknown quantity at this point
Re: 'Program information Unavailable'

oh well...

thanks for the info and nice welcome
fadeout is offline   Reply With Quote
Old 15-03-2005, 02:07   #4
Raistlin
Inactive
 
Join Date: Feb 2004
Location: There's no place like 127.0.0.1
Services: Depends on the person and the price they're offering
Posts: 12,384
Raistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered stars
Raistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered stars
Re: 'Program information Unavailable'

Hi fadeout,

to CF.

As MGP says, this is a "known issue" sorry

Stick around in the forums though, there's loads of good information floating around in here and a fresh face is always welcome.

Sit back, kick off your shoes, relax, and enjoy your stay
Raistlin is offline   Reply With Quote
Old 17-03-2005, 13:10   #5
Honeymonster
Inactive
 
Honeymonster's Avatar
 
Join Date: Aug 2003
Location: Reading
Posts: 33
Honeymonster is an unknown quantity at this point
Re: 'Program information Unavailable'

My solution is to use a mains timeswitch to power cycle my STB in the middle of the night. Works a treat. The switches are only a couple of quid at Asda.
Honeymonster is offline   Reply With Quote
Old 18-03-2005, 09:27   #6
andygrif
Inactive
 
Join Date: Jul 2003
Posts: 2,820
andygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze array
andygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze arrayandygrif has a bronze array
Re: 'Program information Unavailable'

Great idea, why didn't I think of that?
andygrif is offline   Reply With Quote
Old 18-03-2005, 09:47   #7
Maggy
The Invisible Woman
Cable Forum Team
 
Maggy's Avatar
 
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 72
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,339
Maggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden aura
Maggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden aura
Re: 'Program information Unavailable'

Quote:
Originally Posted by Honeymonster
My solution is to use a mains timeswitch to power cycle my STB in the middle of the night. Works a treat. The switches are only a couple of quid at Asda.
What a helpful post!!!


Hint ,hint...
__________________
Hell is empty and all the devils are here. Shakespeare..
Maggy is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 21:01.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum