06-02-2005, 19:34
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#1
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Inactive
Join Date: Mar 2004
Posts: 7
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Email Question
Hi there,
If I move away from ntlworld dial-up to a BT based ADSL connection how long before my email account would be deleted?
If I simply "downgraded" to PAYG dial-up would that make a difference? Can ntl PAYG dial-up be used via a BT line so that I could dial in every now and then just to keep my email address active?
I thank all of you for your help.
Steve
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06-02-2005, 19:37
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#2
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,642
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Re: Email Question
* moved to e-mail forum *
__________________
 Baby, I was born this way.
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06-02-2005, 20:12
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#3
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: Email Question
I last connected to my PAYG dial up email addy by a PAYG connection, a couple of years ago. Since then I've still been using it, and connecting via ntl broadband.
It may be that if you don't connect from within ntl network space it would die, but probably it would take a few months. Plenty of time for you to have switched over and got any essential emails redirected.
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06-02-2005, 20:36
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#4
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Guest
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Re: Email Question
Quote:
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Originally Posted by biggaydog
Hi there,
If I move away from ntlworld dial-up to a BT based ADSL connection how long before my email account would be deleted?
If I simply "downgraded" to PAYG dial-up would that make a difference? Can ntl PAYG dial-up be used via a BT line so that I could dial in every now and then just to keep my email address active?
I thank all of you for your help.
Steve
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you can't dial into an NTL e-mail account from a non-NTL phone, you would have to use webmail - I don't know how long the address & mailbox for the account would be available for, though, sorry. 
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06-02-2005, 21:27
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#5
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Inactive
Join Date: Jul 2004
Location: Woking, Surrey
Posts: 103
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Re: Email Question
Hi Steve,
The ability to configure your ntlworld.com email address to forward email to another address ( http://selfcare.ntlworld.com/cgi-bin/frontend) may be of interest to you while you swap email addresses over. This would then atleast save you having to check two accounts
As for how long it will stay active, the NTL User Policy states (see section 9),
Quote:
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For so long as we provide the Internet and/or Interactive Services to you, any emails (whether read or unread) kept on our servers will automatically be deleted after 90 days. On termination of your Internet Services and/or Interactive Services for any reason, any emails (read or unread) kept on our servers may automatically be deleted without any liability to you.
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Ben
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06-02-2005, 21:54
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#6
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Inactive
Join Date: Mar 2004
Posts: 7
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Re: Email Question
Thanks for all your help!
As far as I can tell, if I "downgrade" to PAYG access my email account will remain active for 90days which is plenty of time to inform people of my change of email account. I might even pay a monthly subscrition for an extra month just to ensure it does work okay.
In the meantime I'll forward my email as suggested to my new isp account.
Cheers
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