Cable modem status.

Gaz22 · 01-09-2004, 00:18

I have been recently having a connection problem (which I made a thread about).
I'll not get into the details of my problem now, but I have a question about the a cable modem's
config status. In this: http://www.cableforum.co.uk/board/sh...ad.php?t=16877 thread someone said something about upload and download status.

Could someone explain this as I think I may have this problem.

Florence · 01-09-2004, 01:08

If you follow MB information he posted here , he tells you how to access the modems configeration and that is where you get the details from others was posting in that thread.

Quote:

Originally Posted by monkeybreath

Also try accessing http://192.168.100.1 - username and password both root, then post back the information showing there.

hope that helps.

Chris W · 01-09-2004, 01:46

Yep as kits says that i said... that is how to do it

One additional note, if you have a proxy server specified, you will either need to deselect this, or add 192.168.100.1 to the list of addresses to bypass in the advanced options.

Gaz22 · 01-09-2004, 01:47

Quote:

Originally Posted by Kits

If you follow MB information he posted here , he tells you how to access the modems configeration and that is where you get the details from others was posting in that thread.

hope that helps.

Yeah, I accessed that. Heres my status:

Downstream Receive Power Level : -4.98 dBmvDownstream SNR : 35.76 dBUpstream Transmit Power Level : 53.00 dBmv

Is that normal or what?

Chris W · 01-09-2004, 01:56

yep that is fine

Florence · 01-09-2004, 03:18

Quote:

Originally Posted by Gaz22

Yeah, I accessed that. Heres my status:

Downstream Receive Power Level : -4.98 dBmvDownstream SNR : 35.76 dBUpstream Transmit Power Level : 53.00 dBmv

Is that normal or what?

When I had low downstream around -2.25 and upstream transit level near 54.5 to 55. I had a unstable connection.

The engineer went in the box and changed something and my connection is 100% better.

Gaz22 · 01-09-2004, 03:28

Quote:

Originally Posted by Kits

When I had low downstream around -2.25 and upstream transit level near 54.5 to 55. I had a unstable connection.

The engineer went in the box and changed something and my connection is 100% better.

Do you think that could be my problem?

What was your connection like before the guy fixed it?

Florence · 01-09-2004, 03:33

Slow uploads, cable modem dropping the internet quite a few times in the day. webpages slow opening but only for short periods.

Gaz22 · 01-09-2004, 03:38

Quote:

Originally Posted by Kits

Slow uploads, cable modem dropping the internet quite a few times in the day. webpages slow opening but only for short periods.

Anything like my problem: http://www.cableforum.co.uk/board/sh...ad.php?t=16422 ?

Florence · 01-09-2004, 08:32

yes something similar to that dropping the interent is the modem rebooting. I am sure the upload and download figures are your problem.I was told that upstream transit level max is 55 yours was 64 this is what caused the modem to reboot. IMPO. My figures are:

Quote:

Downstream Receive Power Level : 1.68 dBmv
Downstream SNR : 32.38 dB
Upstream Transmit Power Level : 50.75 dBmv

that is the largest gap I have between them both since the alteration @ the box I havent been in the - figures also never higher than 51 since.

Gaz22 · 01-09-2004, 17:09

Quote:

Originally Posted by Kits

yes something similar to that dropping the interent is the modem rebooting. I am sure the upload and download figures are your problem.I was told that upstream transit level max is 55 yours was 64 this is what caused the modem to reboot. IMPO. My figures are:
that is the largest gap I have between them both since the alteration @ the box I havent been in the - figures also never higher than 51 since.

Thanks for your help.

I'll phone CS tomorrow and *hopefully* get a guy out to fix the problem.