Seeing exactly these problems in the Leeds area, started on late Friday/Early Saturday.
FTP to my webspace is a joke (20 minutes plus for 160k!!), queries to websites take an age to upload but responses are instant, similarly email downloads rapidly and uploads at snail speeds.... it's making my main online games pretty much unplayable.
It's not a virus or spyware or adware problem... all checked over several times with Norton antivirus, Trend online checker, Ad-Aware,, SpyBot... monitoring data transfer shows nothing at all untoward trying to use my bandwidth - I'm absolutely certain it's an NTL problem.
Tried logging the problem with the Broadband 'online technical support' ... left it 20 minutes, gave up on seeing any answer, chose the 'I've to go away' option since that seemed to at least imply I could come back later and pick up on the problem - and now I can't get beyond 'Sorry all our tech support people are busy, please try later' message! Good to see the old tactic of 'keep you on hold forever until you lose the will to live' is alive and well in a new form...