16-05-2004, 11:13
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#1
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Guest
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Itemised phone billing
Do you have to pay extra to NTL for itemised phone billing ?
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16-05-2004, 11:38
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#2
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: Itemised phone billing
i think it depends where you live , on teesside i dont 
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16-05-2004, 13:00
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#3
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Guest
Location: Norfolk
Services: Sky TV HD
Posts: n/a
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Re: Itemised phone billing
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over
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16-05-2004, 13:10
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#4
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: Itemised phone billing
Quote:
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Originally Posted by tridens
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over
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not on teesside you dont 
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16-05-2004, 13:15
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#5
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Inactive
Join Date: Jun 2003
Age: 58
Posts: 5,566
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Re: Itemised phone billing
In NW it's £1 for fully itemised billing or calls over 20p itemised for free
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16-05-2004, 15:24
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#6
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Inactive
Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: Itemised phone billing
Quote:
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Originally Posted by Debsy42
In NW it's £1 for fully itemised billing or calls over 20p itemised for free
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Same in Glasgow, Northern Ireland and South Wales.
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16-05-2004, 21:06
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#7
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: Zen & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP
Posts: 31,330
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Re: Itemised phone billing
I have no idea in Nottingham, I think it's £1 - not sure if any are value is shown free.
__________________
 Baby, I was born this way.
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16-05-2004, 22:41
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#8
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Inactive
Join Date: Jun 2003
Posts: 513
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Re: Itemised phone billing
You can us ONE-TEL and get fully itemised bills in electronic form- for free.
Only trouble is you have to use a dialer box and this adds a delay to all calls.
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17-05-2004, 09:43
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#9
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Inactive
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Itemised phone billing
Quote:
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Originally Posted by paulyoung666
not on teesside you dont |
You will have to soon!
NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.
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17-05-2004, 10:15
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#10
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Inactive
Join Date: Jun 2003
Location: Nottingham
Services: O2 ADSL Broadband with BT line and Freesat from Sky
Posts: 175
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Re: Itemised phone billing
Morning all,
NOttingham is £1.00 pm for calls under 20p, any calls over 20p are itemised. Like Cambridge, Nottingham will be harmonising later in the year with the other area's.
P.s Some old Diamond Cable customers are currentlky getting foc itemisations
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17-05-2004, 10:16
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#11
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Inactive
Join Date: Jul 2003
Posts: 2,820
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Re: Itemised phone billing
Frankly I think it is a disgrace that any company in 2004 can seriously expect customer to pay for a statement of account. I do understand the reasons for, I don't acept that it costs anywhere like £1 (more like a few pence depending on how many sheets) - but can you imagine if your bank started charging you for your monthly statements on all transactions under £20?
I doesn't really affect me as I get free itemised from ntl anyway (carefully negotiated using the above as my argument!) It's not the £1, it's principle that a company can effectively not tell you what you've used without charging extra.
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17-05-2004, 10:24
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#12
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Itemised phone billing
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
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17-05-2004, 12:21
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#13
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Inactive
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Itemised phone billing
Quote:
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Originally Posted by ianathuth
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
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They may well be able to once they have "harmonised" all their different billing systems.
P.S. Along with the charge changes they informed that the Direct Debit would no longer be in the name NTL Cambridge Ltd but now NTL Triangle Ltd. What is the Triangle bit all about?
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17-05-2004, 17:31
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#14
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: Itemised phone billing
Quote:
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Originally Posted by bob_builder
You will have to soon!
NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.
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then if that is the case will i be able to use e-billing or whatever it is called ??????????
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