can a TV email account address be ported over?

[parkie]

I'm helping a friend of the family get on broadband etc. At the moment she sends and recieves emails through her TV with the NTL keyboard thing. My question is this: will she be able to use that email address over the net? Another question is: why is her address @ntlworld.co.uk instead of @ntlworld.com? Will that make any difference? Also will I have to call up support to get this done or will it happen automatically?

hope you can help me

cheers

p

[Marge]

Sorry but you can only receive the tv email through the tv email system.... Which address is showing as ntlworld.co.uk btw ???

[parkie]

The TV email address ends in ntlworld.co.uk. Can this address be ported over to a broadband account?

p

[Graham M]

see above post