21-12-2005, 23:09
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#1
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Inactive
Join Date: Dec 2005
Location: london
Age: 53
Services: 10 meg cable modem ntl 250
Posts: 223
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Samsung STB
How can i check if my service has been upgraded and what info should be displayed
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21-12-2005, 23:35
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#2
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Inactive
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
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Re: Samsung STB
Whilst watching TV through the STB, press Page Up, then Page Down, then Blue on your remote control. A status page will appear, and on one of the pages (there are 4, including the Error Log) is your QoS. If it says STB-BUND03.CM (or similar), you're on the "Up To 10Mb" service.
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21-12-2005, 23:36
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#3
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Samsung STB
If you unplug the STB, then plug it in again. Once the lights have settled down, run a speed test, such as the one under "Quick Links" on this site.
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21-12-2005, 23:47
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#4
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Inactive
Join Date: Dec 2005
Location: london
Age: 53
Services: 10 meg cable modem ntl 250
Posts: 223
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Re: Samsung STB
Cheers checked that and i am on the 10mb service run a speed test but the speeds are up and down
1st 512K took 3531 ms = 145 KB/sec, approx 1195 Kbps, 1.17 Mbps
2nd 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
3rd 512K took 516 ms = 992.2 KB/sec, approx 8176 Kbps, 7.98 Mbps
4th 512K took 3500 ms = 146.3 KB/sec, approx 1206 Kbps, 1.18 Mbps
Overall Average Speed = approx 4824 Kbps, 4.71 Mbps
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22-12-2005, 00:55
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#5
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Samsung STB
Unforetunately, NTL are not (currently at least) going to be offering 10 Meg through STBs. The most that the STB will do is 5 Meg, so that's about right.
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23-12-2005, 11:03
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#6
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: Samsung STB
I thought you had to re reg on the stb to a different level if the config file has changed. For instance upgrade from mid level to high.
Might be worthwhile asking BBking
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23-12-2005, 13:03
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#7
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 58
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: Samsung STB
Yep, I had to re register my stb (pid and password) about 24 hrs after my upgrade..........
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23-12-2005, 14:50
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#8
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Inactive
Join Date: Dec 2005
Location: london
Age: 53
Services: 10 meg cable modem ntl 250
Posts: 223
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Re: Samsung STB
Quote:
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Originally Posted by Ramrod
Yep, I had to re register my stb (pid and password) about 24 hrs after my upgrade..........
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I did not have to re reg my box got 5mb and 7mb all running ok
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23-12-2005, 22:23
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#9
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: Samsung STB
 you may find you might lose it when the ip address is refreshed mine worked on 2 meg for a few days 
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24-12-2005, 12:45
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#10
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R.I.P.
Join Date: Jun 2003
Location: London
Services: 20Mb VM CM, Virgin TV
Posts: 5,983
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Re: Samsung STB
You certainly should usually have to re-register PCs against the box if you change service level. However, the reason for this is now no longer a reasonable reason, so we may stop requiring it at some point.
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