Samsung STB
 

How can i check if my service has been upgraded and what info should be displayed

Re: Samsung STB
 

Whilst watching TV through the STB, press Page Up, then Page Down, then Blue on your remote control. A status page will appear, and on one of the pages (there are 4, including the Error Log) is your QoS. If it says STB-BUND03.CM (or similar), you're on the "Up To 10Mb" service.

Re: Samsung STB
 

If you unplug the STB, then plug it in again. Once the lights have settled down, run a speed test, such as the one under "Quick Links" on this site.

Re: Samsung STB
 

Cheers checked that and i am on the 10mb service run a speed test but the speeds are up and down

1st 512K took 3531 ms = 145 KB/sec, approx 1195 Kbps, 1.17 Mbps
2nd 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
3rd 512K took 516 ms = 992.2 KB/sec, approx 8176 Kbps, 7.98 Mbps
4th 512K took 3500 ms = 146.3 KB/sec, approx 1206 Kbps, 1.18 Mbps

Overall Average Speed = approx 4824 Kbps, 4.71 Mbps

Re: Samsung STB
 

Unforetunately, NTL are not (currently at least) going to be offering 10 Meg through STBs. The most that the STB will do is 5 Meg, so that's about right.

Re: Samsung STB
 

I thought you had to re reg on the stb to a different level if the config file has changed. For instance upgrade from mid level to high.
Might be worthwhile asking BBking

Re: Samsung STB
 

Yep, I had to re register my stb (pid and password) about 24 hrs after my upgrade..........

Re: Samsung STB
 

I did not have to re reg my box got 5mb and 7mb all running ok

Re: Samsung STB
 

:erm: you may find you might lose it when the ip address is refreshed mine worked on 2 meg for a few days:nono:

Re: Samsung STB
 

You certainly should usually have to re-register PCs against the box if you change service level. However, the reason for this is now no longer a reasonable reason, so we may stop requiring it at some point.